Sarah Zerrouk

[Sarah Zerrouk @mrsszzzzz]

@VeryHelpers please can I get some help with a large item return - I’m not getting anywhere despite repeated phone calls

[Sarah Zerrouk @mrsszzzzz]

@BurhanUsman @heybilaaal Assalamu alaikum, yes please what the brother said. It looks like a hugely promising site in shaa Allah, but I’m not really sure how I ‘should’ use it. Jazak’Allah khair!

[Sarah Zerrouk @mrsszzzzz]

@BakkahPubs @1MMeducation @1MMPGH Jazak’Allah khair, I was able to download it and made some purchases, also.

[Sarah Zerrouk @mrsszzzzz]

@Assimalhakeem I can’t find this

[Sarah Zerrouk @mrsszzzzz]

@O2 need help with Apple TV code on Priority please

[Sarah Zerrouk @mrsszzzzz]

@tescobankhelp please can I get some help about my credit card?

[Sarah Zerrouk @mrsszzzzz]

…with fines if she’s not home when an engineer does decide to turn up 2/3 hours late! She has been left in a vulnerable position as she doesn’t always hear her mobile and becomes confused using it.

[Sarah Zerrouk @mrsszzzzz]

@virginmedia why has my elderly mother’s landline not been working for over three weeks, despite four different engineers coming (late every time!)? It’s causing a huge amount of stress, whilst in the meantime you are still charging the full bill and threatening her…

[Sarah Zerrouk @mrsszzzzz]

@scarpermac @NorfolkWT Hi, did you manage to find out anything? Heading that way this week

[Sarah Zerrouk @mrsszzzzz]

@haven I still didn’t hear anything back

[Sarah Zerrouk @mrsszzzzz]

@haven last month I emailed in an important concern I wanted to raise about my recent holiday. Disappointingly, I received no response or acknowledgment

[Sarah Zerrouk @mrsszzzzz]

@haven Thank you

[Sarah Zerrouk @mrsszzzzz]

@haven We have taken several breaks with Haven now and have even stayed at The Orchards before - we’ve always had a very enjoyable time up until this point.

Thank you for your attention to this matter. i look forward to a swift resolution and a renewed sense of trust in the Haven brand

[Sarah Zerrouk @mrsszzzzz]

@haven We sincerely hope that you take our concerns seriously and address this matter promptly. We value your reputation as a reputable vacation provider and trust that you will take the necessary steps to ensure incidents like these are handled appropriately in the future.

[Sarah Zerrouk @mrsszzzzz]

@haven We believe that such compensation would not only acknowledge the severity of the situation but also demonstrate your commitment to providing a safe and enjoyable environment for all your guests.

[Sarah Zerrouk @mrsszzzzz]

@haven As a result of this unfortunate incident and the subsequent negative impact it had on our holiday, I kindly request that you consider compensating us for the distress and discomfort we endured during our stay.

[Sarah Zerrouk @mrsszzzzz]

@haven The woman's behavior was not only distressing but also posed a genuine threat to our safety and well-being throughout our entire holiday. This incident left us feeling extremely uncomfortable and prevented us from fully enjoying our time at the park.

[Sarah Zerrouk @mrsszzzzz]

@haven The security guard said he would come back and give me an update after he went to speak the family but we waited for 45 minutes in the dark for him to return, to no avail.

[Sarah Zerrouk @mrsszzzzz]

@haven Despite promptly reporting the incident to the security guard on duty, we were disheartened by the lack of appropriate action taken to address the situation.

[Sarah Zerrouk @mrsszzzzz]

@haven Unfortunately, our experience was marred by an altercation that took place on the first night, involving another guest who directed aggressive and offensive racist language towards my 11 year old daughter.