Also, as a frontline healthcare worker I’m offended that they keep accusing me of not wearing a mask during a pandemic. Incompetent and ignorant @AmericanAir
I arrived to the airport in PR and learned @AmericanAir put me on a no fly list for not wearing a mask and warning me several times (it was a different black woman across from me) I had to pay over 2K to fly home with delta and they’re not even apologetic
@AmericanAir All they provide is generic response. They’re training is terrible. They listen to respond not comprehend. It’s not even a complicated situation. You identified the wrong person and refuse to correct the mistake.
Once again, after informing @AmericanAir of their discriminatory policies/practices, they assured me they’d do a “thorough investigation”... they responded with another generic response as I expected them to with the lack of competency I’ve seen from them previously.
My week started off horribly🙄 today I started doing random acts of kindness for others... hopefully that’ll change my luck. Either way it’ll cheer me up🤷🏽♀️😇
Just came here to say @AmericanAir is unprofessional and incompetent. I had to fly home with @Delta and spend over $2K to get home from the Caribbean. I would advise anyone to just go Delta and avoid the poor customer service at American Airlines.