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Then to have the @delta customer service rep to make me feel like I was asking for too much by requesting my money back! I called on 2 separate times to be on hold for 2+ hours each time. Only to be told I needed to call another dept. and then she offers a damn voucher. SMH
Story time: Imagine your father dies in another country & you choose your favorite airline @delta to get you there. In the midst of the journey, you get stuck in Ghana for 2 days, then to buy a whole other ticket to get you and siblings to Sierra Leone in time for his funeral. 🧐
Then they lose your luggage & you’re without clothes, hygiene items for a total of 7 days now. Then when you get to the airport to return home, the ticket agent can’t check us in because @delta booked the return ticket incorrectly. So they have to force us on the flight.
…a HUGE disappointment. Then to get home to contact @delta CC & they tell me they can only offer a $500 travel voucher per person. I SPENT $4000 for that horrific experience, all while mourning my father who died suddenly. Not to mention the $970 I paid in baggage fees. SMH
…to only get stuck in Ghana AGAIN for 24 hours. Sleeping in the airport, no food offered, no water offered and cold. Forced onto another flight with @airfrance whom was GREAT! @delta international flight was not what I expected. I mostly only fly delta in the states so this is