Well after being persistent and 12 days later I found out my bags arrived in baltimore. I dropped everything and went to the airport and woo we have been reunited. Thanks to the baggage claim folks for all your work and help #faithrestored#southwest#thankyou
Ticket fixed now onto my luggage day 10. I’m told my luggage is in 2 different cities no one answers the phones in Dallas or Denver. Shout out to Melissa in Palm Springs SW Baggage she’s gone above and beyond but can only do so much #frustrated#losingconfidence#losingpatience
@SouthwestAir approaching 9 days without luggage. No one can give accurate information as to whereabouts of my luggage bag portal is useless. Now went to check in on flight home and says I’m not ticketed. 50 mins waiting for callback. #disappointed#southwest#horrible