@CVS I just spent most of an hour on 3 calls with 4 Caremark CSRs to find out that my prior auth was denied, why it was denied, and what add’l info was needed to remedy it. This should be standard info communicated promptly via email. Why is it not?
Just got a call with an automated survey from @ExpressScripts. I was honestly kind of excited to tell them EXACTLY what I thought, but the free answer portion cut off after ~45 sec. Guess they don’t actually want to know “how we can serve you better.” 🤷🏼♀️
@BethT93269834@DGlaucomflecken My current inst has a whole color-coded coat convention; only Drs in long white. My prev one had everyone in long white (ex med sts). I’m not a clinician but the only “confusion” it caused were pts stopping me on their way out b/c they “forgot” to ask the dr to refill their norco
@AskTarget I clicked to activate the $20 bonus in the app. After I made what I think was a qualifying purchase and checked back in the app the bonus was still unactivated. I swear I activated it before my purchase! Help pls!
🗺️With these state logo maps and mascot questions going around, it's a good time to mention that I have Google Maps of EVERY state's high schools, adding logos as they get added to HSLogos and a Google Sheet doc with all HS mascot stats! 📄
DM me your email address for links.
@PKPIntercityPDP Is there any reason I wouldn’t be able to make an online purchase from the States?
@PKPIntercityPDP Czy jest jakiś powód, dla którego nie mógłbym dokonać zakupu online w Stanach?
My @chase sapphire @visa won’t let me buy Polish train tix (or anything else) online! 45 mins on the phone with both and no one can fix or explain! I’m concerned I’m going to get there and not able to check in to my @MarriottBonvoy hotel or pay for anything. Help pls!
@united Impressed that the pilot is out talking with folks, apologizing and answering questions! He and the flight crew have been communicative and empathetic throughout.
@united Sat an hour on the FLL tarmac on a plane with broken AC and then 2 hrs hanging out back at the gate.Our pilot has offered us the choice to fly on the 88 deg plane or spend the night at FLL. Any chance you could throw me some miles for the unexpected sauna? UA1755
@ExpressRxHelp@BCBSIL 18 min phone call with a rep who told me that I didn’t get an email on 9/1 saying my med had shipped and that I wasn’t charged on 9/1. @ExpressScripts@BCBSIL
@ExpressRxHelp Here we are again. Another issue with the same script. Call to check on my med on Friday. Automated system says they’ll be delivered the 10th. Yesterday at 6pm, I get a email that they Haven’t Even Shipped. @BCBSIL Please fire @ExpressScripts