MSI USA Tech Support

Twitter Tech Support for @msiUSA
We can also be reached via phone! 1-626-271-1004 Mon-Fri, 9 am - 6 pm

[MSI USA Tech Support @msiUSA_Tech]

@Ldstroll21 Please DM us your serial number so we can check on the specific version of your Raider.

[MSI USA Tech Support @msiUSA_Tech]

@IgnaciousIRL Oh no! Please DM us your previous RMA number and we can look into it for you.

[MSI USA Tech Support @msiUSA_Tech]

@MakoShironari Please DM us your previous RMA number so we can check to see what your options are.

[MSI USA Tech Support @msiUSA_Tech]

@gladel https://t.co/EuAIvXeJ4h

[MSI USA Tech Support @msiUSA_Tech]

@ItsChaseShumway Please reach out to our customer service team by phone to request for an accessory order . 1 [phone] M-F 9AM-4PM

[MSI USA Tech Support @msiUSA_Tech]

@nddbulldog If the issue is happening on a non MSI USB DAC as well as well as the onboard audio headers, it sounds like an issue with the headset.

[MSI USA Tech Support @msiUSA_Tech]

@OnlySxnaggy If you just got the monitor, i'd bringing it back to the store you purchased it from or start a return.

[MSI USA Tech Support @msiUSA_Tech]

@retrovgamer Can you clear CMOS and try again? If the board is this unstable, I would suggest reseating everything one more time. IF the system is still unstable after the CMOS clear, you may want to speak with your retailer to request for a replacement.

[MSI USA Tech Support @msiUSA_Tech]

@retrovgamer Can you load optimized defaults in your bios and then attempt to post with one stick in slot #2?

[MSI USA Tech Support @msiUSA_Tech]

@retrovgamer Are you on the latest bios revision for the motherboard?(7D85vA1)

[MSI USA Tech Support @msiUSA_Tech]

@retrovgamer Can you please advise, where do you have the sticks of memory currently populated?

[MSI USA Tech Support @msiUSA_Tech]

https://t.co/Y1pAUmLO4b

Assuming you're using a 12th,13th or 14th gen Intel K series CPU, the memory kit you are using isn't listed on our QVL list at this time. Since this board has just released, it could likely be that the BIOS does not support the memory frequency at this time.

[MSI USA Tech Support @msiUSA_Tech]

@retrovgamer Can you please DM us the full motherboard name and full model number of the memory sticks?

[MSI USA Tech Support @msiUSA_Tech]

@brian_tollan Can you please DM us the serial number to your monitor?

[MSI USA Tech Support @msiUSA_Tech]

@MargaretDo88543 Can you please provide a photo of the issue?

[MSI USA Tech Support @msiUSA_Tech]

@Agesilaus687096 Have you attempted a clean reinstall of the driver using DDU?

What model of graphics card are you testing in that slot to confirm?

[MSI USA Tech Support @msiUSA_Tech]

@Temptor10 That is the limitation of that slot in question.

[MSI USA Tech Support @msiUSA_Tech]

@EreGamer27 We'll be sure to fix the speling! Thank you verry much! :D

[MSI USA Tech Support @msiUSA_Tech]

Just picked up a high refresh rate monitor but not sure if you're running at that speed? Here's a quick step-by-step on how to adjust your refresh rate whether you're running an AMD Radeon or NVIDIA GeForce graphics card in your system.

https://t.co/mR3XIUqzMZ