I have called them and emailed them but get told the same rubbish about issue escalation with XPD and how they will call or email me to arrange a collection
@bmstores has the worst customer service ever!🤬😡They delivered damaged garden furniture and agreed to a full refund but fail to collect the item in over 6 weeks and stated cannot issue a refund until the item has been returned. They say courier XPD has a backlog!
@bmstores has the worst customer service ever!🤬😡They delivered damaged garden furniture and agreed to a full refund but fail to collect the item in over 6 weeks and stated cannot issue a refund until the item has been returned. They say courier XPD has a backlog!
@bmstores has the worst customer service ever!🤬😡They delivered damaged garden furniture and agreed to a full refund but fail to collect the item in over 6 weeks and stated cannot issue a refund until the item has been returned. They say courier XPD has a backlog!
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@mtalukdar we're dealing with. Once this has been processed the team will forward all relevant details to you by email. If you have any further questions, please let us know and we will help where possible, we will reply as swiftly as possible, however, this may not be immediately. Heather. https://t.co/MyqqEAvlWY
Finally, you have updated this. That is not what your website said when I placed my order on 11th April or spoke to customer services about 🤬 #teamknowhowuk@TeamKnowhowUK
@mtalukdar order online the following information is available for customers in regards to delivery on the home page, I have included the link below:
https://t.co/cUnf6CeF6F
this fuly details and outlines which services we can and can't fulfil at the moment due to the current situation. https://t.co/MyqqEAvlWY
@mtalukdar I can understand your sentiment, Mohammed and I apologise for the disappointment and inconvenience this has caused. The refund will be duly confirmed by email. Please bear with us until then. Thank you.
- MC
@mtalukdar I can understand your sentiment, Mohammed and I apologise for the disappointment and inconvenience this has caused. The refund will be duly confirmed by email. Please bear with us until then. Thank you.
- MC
You still have failed to explain why the delay for refunds! @TeamKnowhowUK Why has it taken so long? Why have I had to call you and wait for hours at a time without success and resort to twitter to get a response?
@mtalukdar I can understand your sentiment, Mohammed and I apologise for the disappointment and inconvenience this has caused. The refund will be duly confirmed by email. Please bear with us until then. Thank you.
- MC
@mrshenderson08@TeamKnowhowUK Totally unacceptable behaviour for large brands like Currys to use the current COVID 19 situation to make their customer's lives even harder. No apologies. They should at least be honest and remove the false information on their websites around deliveries!😡😡 #teamknowhowuk
@TeamKnowhowUK I have an order which was canceled due to the delivery team not wishing to deliver into my home even though your website states they would and I was reassured by customer service they would. Order cancelled on 14/03. I still have not received refund! CUR2074583326.
@TeamKnowhowUK That is outrageous! I estimate that will be 5 weeks from the order being canceled on the 14th of April (Your fault) to me getting my money back. That is the worst service ever! I would like an explanation of why it took so long? Why I had to chase you via twitter?
@TeamKnowhowUK
That is outrageous! I estimate that will be 5 weeks from the order being canceled on the 14th of April (Your fault) to me getting my money back. That is the worst service ever! I would like an explanation of why it took so long? Why I had to chase you via twitter?