Martin Tirion

I'm a user experience evangelist at Microsoft Netherlands talking about UX, Silverlight, Blend, Sketchflow, Kinect, Surface and more.

[Martin Tirion @mtirion]

Good morning @British_Airways. Can you please pay me for the costs because of a cancelled flight? I have a reference number, but no response. I know you're busy and it might take longer, but today is day 103.

[Martin Tirion @mtirion]

Good morning @British_Airways. Can you please pay me for the costs because of a cancelled flight? I have a reference number, but no response. I know you're busy and it might take longer, but today is day 102.

[Martin Tirion @mtirion]

@mtaulty @British_Airways Yes that happens when you not properly "pick up the phone". Others take advantage to make it even more sad 😢

[Martin Tirion @mtirion]

Good morning @British_Airways . Did the support department already find time to review and process my request for reimbursement for a canceled flight?

[Martin Tirion @mtirion]

Good morning @British_Airways. Can you please pay me for the costs because of a cancelled flight? I have a reference number, but no response. I know you're busy and it might take longer, but today is day 101.

[Martin Tirion @mtirion]

@British_Airways because you get people complaining about not being imbursed, other (bad) people take advantage. See the mail I got from "british airways support" 😒🤨😯 (also a warning for others!)

[Martin Tirion @mtirion]

@British_Airways Still no reimbursement after 92 days. You said "it will take longer than usual". What's usual? What's longer? Is it as long as eternity? Please reimburse y expenses for the cancelled flight early Juny 2023!

[Martin Tirion @mtirion]

@British_Airways Can you define ‘usual’ and ‘longer’? To me it’s starting to look like ‘eternity’ 😪

[Martin Tirion @mtirion]

@British_Airways happy 90th day of nog responding to my case for reimbursement of my canceled flight beginning of June. 😪 please pay back the money you owe me!!

[Martin Tirion @mtirion]

@British_Airways and we're at day 89. Still not heard from you for reimbursement of my cancelled flight beginning of June. Please pick up my case and handle it!

[Martin Tirion @mtirion]

@StefLMay @British_Airways Not going that great. Just posted this afternoon again that I didn't hear anything. I understand that things get busy, but 3 months is outrages. Really bad.

[Martin Tirion @mtirion]

@British_Airways yesterday I complained about not being reimbursed for a cancelled flight yet. Today we're at day 83 and no response yet, although I had all kinds of promises yesterday that someone would get back to me "as soon as possible". Where is my money?

[Martin Tirion @mtirion]

@British_Airways What's your definition of "responding soon". Waiting 88 days to get reimbursed for a cancelled flight. Last week I was promised to be called "soon" 😟

[Martin Tirion @mtirion]

@British_Airways Just started the "DM", which is actually a bot asking everything all over again ... and waiting for someone to "pick up the chat". Sigh .... really annoying for such a big company 😢

[Martin Tirion @mtirion]

Really dissatisfied with @British_Airways . I had a cancelled flight beginning of June '23 and had to stay in an hotel. BA would pay the costs. We're now 82 days later and no money, no response, no reaction. Cannot get in touch with BA and service requests are just ignored. ☹️

[Martin Tirion @mtirion]

@British_Airways @joycey89 Do you mean that website where it gives all this information, except for a phone number?

[Martin Tirion @mtirion]

@British_Airways Thanks for the reply, but almost 3 months is not a acceptable delay. I'm passed the point where I could expense this with my employer, so BA is costing me money. And the fact that it's impossible to see status or get an ETA is really a very bad practice. Really bad handling by BA

[Martin Tirion @mtirion]

@Dikerider Hoi Gerrit. Ik had je een brief gestuurd maar die kwam terug, want de brievenbus zat dicht geplakt?

[Keith Bradner @zite00]

Proper Windows MR support in NewtonVR from @jerressic and @meulta means we can now download NewtonVR, enable Windows MR, and develop - all from within VR!

[Martin Tirion @mtirion]

#MixedReality is providing new ways to visualize and interact with 3D data. Find out more at #FutureDecoded UK https://t.co/ZvOICMQ0iP