Y’ello! Your OTP is just for you. MTN will never ask for it, not by call, SMS or email. Keep it safe to protect your accounts. If your OTP is shared, MTN will not be able to help recover any financial loss. Contact us via email on [email protected] should you suspect fraud.
@VillagePriestes We kindly request that the registered owner of the SIM card contact us via DM or call 135 for further assistance and investigation. ^TM
@gabby_0270@iamdanny949 Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck
@gabby_0270@YungShallon Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck
@builtbytimi Y'ello @builtbytimi,
Thank you for reaching out to us and for sharing your concerns with us.
We are sorry for the unpleasant experience and the inconvenience caused.
Kindly drop us a DM so we can check and assist you accordingly.
-MJM
@supremes2580@TheDamiForeign Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck