MTN SA Service

Y’ello! Tweet us with any technical, coverage or service-related issues. For updates and news from MTN, tweet @MTNza.

[MTN SA Service @MTNzaService]

Y’ello! Your OTP is just for you. MTN will never ask for it, not by call, SMS or email. Keep it safe to protect your accounts. If your OTP is shared, MTN will not be able to help recover any financial loss. Contact us via email on [email protected] should you suspect fraud.

[MTN SA Service @MTNzaService]

@moonaard @johboscochuks Hi there, kindly DM us so we can advise accordingly.

[MTN SA Service @MTNzaService]

@NtshingwayoM Y'ello, thank you for bringing this to our attention. We've escalated your query to the Fibre team for investigation regarding the closure of tickets while the issue remains unresolved. Feedback will be provided as soon as an update is received from the relevant team. ~NPS

[MTN SA Service @MTNzaService]

@Usmannnoma1 Y'ello,

We are sorry to hear about that.

Kindly inbox us to assist accordingly.

-NMS

[MTN SA Service @MTNzaService]

@ChiBaby106 Hi, Chi Baby. Thank you for reaching out. Apologies for the unpleasant experience. Kindly send us a private message to address your concerns.
-SH

[MTN SA Service @MTNzaService]

@lesego_setle @MTNza Hi Les'Ego S, thank you for reaching out. Please DM us your contract number, ID number, Bank name and type of account, and your email address. We'd like to assist. ~GE

[MTN SA Service @MTNzaService]

@DavidTabs01 Yello IGWE OF ACHALLA 001, Please DM us the mobile number in question and a detailed description of your issue for assistance ~MM

[MTN SA Service @MTNzaService]

@bamwinejnr Hi there, kindly DM us so we can further assist you.

[MTN SA Service @MTNzaService]

@qa_mbA Y'ello,

We're sorry to hear about the difficulty you're experiencing.

Please send us a DM with your MTN number so that we can investigate the issue further and assist with restoring your service as soon as possible.

~NPS

[MTN SA Service @MTNzaService]

@kingzkiddo We sincerely apologize for the experience you have had. We understand your frustration regarding the delayed acknowledgements, resolution times, and the timelines that were communicated.

Kindly inbox us a detail description of your query for prompt assistance.-NMS

[MTN SA Service @MTNzaService]

@MondeMshweshwe To discuss changing your package before your upgrade, please send us a DM with the details linked to your contract for verification. For your security, kindly remove your mobile number from the public post. Once verified, we'll gladly assist with the available options.

~PT

[MTN SA Service @MTNzaService]

@MondeMshweshwe We're sorry to hear about your experience. If you're unable to get through on 135, please send us a DM with your contact number and a brief description of your contract query. We'll gladly assist with escalating the matter to the relevant team for further support.

~PT

[MTN SA Service @MTNzaService]

@mingyang970773 Hi ming yang,

Thank you for communicating with us. Kindly confirm if the matter is relating to MTN Fibre.

~ZLN

[MTN SA Service @MTNzaService]

@kingzkiddo @Providusunity Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck

[MTN SA Service @MTNzaService]

@waciewellie Hi @waciewellie,

Please DM us a brief description of what transpired, accompanied by your cellphone number in question so we can look into the matter.

~TAV

[MTN SA Service @MTNzaService]

@idarapiuspbwo @OnlyOneSammie01 Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck

[MTN SA Service @MTNzaService]

@talkingmoses_ @talkingmoses_,

Thank you for contacting MTN SA and for bringing this matter to our attention.

We sincerely apologize for the disappointment and frustration this experience caused.

Kindly send us a DM describing your experience so we can check and assist you further.

-MJM

[MTN SA Service @MTNzaService]

@idarapiuspbwo @Dorcie631 Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck

[MTN SA Service @MTNzaService]

@SntBroseph @V2MetaX @KLISSDGOAT Hi there, we are sorry to hear about your experience. Kindly communicate with us via direct message for further assistance. -ck

[MTN SA Service @MTNzaService]

@Promzy_K3 Hi there,

Thank you for reaching out. Please share your MTN network experience and share your number via DM, so we can assist you. ~BM