Mahendra Bomble

🇮🇳Indian🇮🇳

Trekker | Traveller | Biker

[Mahendra Bomble @mtrmahendra]

@WydRomanX 998

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC Officially proceeded with a formal legal complaint before the District Consumer Disputes Redressal Commission, Thane via e-Daakhil.

@abhirajbhal @varunkhaitan @ra9z @consaff @jagograhakjago
#UrbanCompany #ConsumerCourt #ConsumerRights #eDaakhil

[Mahendra Bomble @mtrmahendra]

10 days of home security risk, broken timelines & active corporate gaslighting by @urbancompany_UC.
Today, UC's Grievance official admitted on call that their lock installation is technically IMPOSSIBLE on my setup, yet their team structurally ruined my main door...

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC due to incorrect platform specs.
Worse, they missed their own 6:00 PM resolution deadline to fix it, and instead emailed a recycled ₹10,000 offer I already firmly rejected—falsely claiming the modification was done from "my end" to avoid accountability (Screenshot attached)...

[Mahendra Bomble @mtrmahendra]

@BeccaBradl12995 @urbancompany_UC @abhirajbhal Exactly. A silent product parameter update won't fix the physical asset damage or the fact that my home's security has been compromised for days because of their initial data omission. Total failure of operational accountability.

[Mahendra Bomble @mtrmahendra]

10 Days Unsecured: How @urbancompany_UC Damaged My Home & Updated Their App to Hide the Mistake.
​A cautionary tale on corporate accountability. I relied entirely on Urban Company’s official smart lock compatibility data to custom-craft a new main door for my home. @abhirajbhal

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @abhirajbhal @abhirajbhal @varunkhaitan @ra9z Requesting immediate executive intervention regarding the complete lack of operational accountability and broken timelines by your escalation desk.

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @abhirajbhal Your team has defaulted on multiple timelines since this case log started. If this is not resolved in writing with clear compensation by Monday, I am taking this straight to the District Consumer Forum via e-Daakhil. No more verbal loops. Put it in writing.

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @abhirajbhal Update: Just received a call from Urban Company’s Escalation Desk (Arpit). He claimed I rejected modifications—which your team actually promised and failed to deliver. I told him straight: if UC does the modifications,I need written accountability for the work liability.

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @consaff @jagograhakjago @jaagograhakjago @abhirajbhal @varunkhaitan @ra9z @urbancompany_UC

[Mahendra Bomble @mtrmahendra]

Beware of buying smart locks from @urbancompany_UC ! Their app publishes false technical specs (>80mm gap), causing customers to waste thousands on custom carpentry. Now their technician says it needs 110mm!
@consaff @jagograhakjago @jaagograhakjago #ConsumerProtection #UC

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @consaff @jagograhakjago @jaagograhakjago Update: While my own home security remains entirely compromised and my emails are ignored, I am at least relieved to see that Urban Company has silently updated their product page to include the exact door gap specifications they originally omitted.

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @consaff @jagograhakjago @jaagograhakjago While it is comforting to know that no other consumer will have to suffer through the same ordeal and financial loss that I did, it is deeply disappointing that it took rendering my custom door unusable for this correction to happen—and yet, my resolution remains ignored.

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @abhirajbhal but they are refusing to take accountability for the financial loss their old data caused me. I have filed a formal complaint with the National Consumer Helpline (NCH) for full financial compensation. @abhirajbhal @varunkhaitan @ra9z @nch1915

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @abhirajbhal ghosting my messages, Urban Company quietly updated their app product page last night (see attached image) They added the exact technical gap dimensions they originally missed. They have quietly corrected their mistake on the app so no other consumers suffer,

[Mahendra Bomble @mtrmahendra]

@rushikesh_agre_ @bijalgala1 Award winning airport.

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @consaff @jagograhakjago @jaagograhakjago The irony. @urbancompany_UC's executive team emails me promising an immediate callback, while their app support simultaneously copies & pastes macros telling me to "drop from the chat". The window passed. No call. Total structural breakdown. @abhirajbhal @varunkhaitan @ra9

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @consaff @jagograhakjago @jaagograhakjago further and literally instruct me to "drop from the chat" to close the active screen. Absolute mockery of grievance handling. Still waiting for a senior manager to take accountability for the structural damages your false app data caused. NCH Docket is live.

[Mahendra Bomble @mtrmahendra]

@urbancompany_UC @consaff @jagograhakjago @jaagograhakjago @urbancompany_UC This public promise of a "proper resolution" was made 7 hours ago. Instead, your in-app support spent the evening completely evading contact. Three separate executives (Shubham Gaur, Yucy, Yuvraj Gupta) rotated into my chat only to push the callback window...