@Citi@Citibank Train your employees better or ask better verification questions ones where the answer I give will match the answer you see on your end and doesn’t hid my personal information! I have enough credit cards where canceling yours won’t affect me. #saynotociticards
@Citi@Citibank bc my phone was stolen and I changed my number I called t mobile and asked them to change my number back . Now I have to wait for a letter which I moved so I doubt I’m ever gonna see it. I called 4 Times and alll 4 of your employees were all clueless and 0 help!
@Citi@Citibank nonsense due to your lack of training your employees and stop asking this question bc every single customer will give you the correct payment number and it will never match what they see bc you use plaid which hides all my checking account numbers! On top of that
@Citi@Citibank they hide my correct number every single time! SO I CAN WAS NEVER WRONG AND I GAVE YOU GUYS TH COREECT CHECKING ACCOUNT NUMBER. But you guys said I was wrong when in reality the Citi banker has the wrong numbers and every single customers who has to go thru this
@Citi@Citibank 4 digits of my card. I can put my checking account number a 100x and every time your employee ask me to verify the last 6 digits of my checking account it will never match what you see on your end bc you guys use plaid! What they give you is a virtual number so
@Citibank@citi called plaid to make me login into my checking account with chase. PLAID HIDES MY ACCOUNT NUMBER AND ANY OF MY PERSONAL INFORMATION! SO NO MATTER HOW MANY TIMES I ADD MY CHASE CHEKCKING ACCOUNT NUMBER AS MY PAYMENT PLAID WILL HIDE AND GIVE CITI BANK DIFFERENT LAST
@Citi try he correct number directly from my chase app that I use to make all my monthly payments. After doing some investigation I found out that no matter what my checking account number will never match the last digits on your end! The reason being that you guys use an app
@Citi all bc I changed my phone number and I answered all the stupid verification question correctly except one question. And that question was what’s the last 6 digit checking account number I use as a payment for my Citi credit card. I gave you guys the correct number but you
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