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@Ocado Not really good enough. It’s one email you can send out to all your customers. Surely it takes far longer & more manpower to respond to our individual tweets?
@Ocado Why have I renewed my smartpass membership when you can’t even be bothered to send out an email telling us your website & app are down & have been for days?
Poor.
@laundrapp Can you tell me what’s happening with my laundry? You failed to deliver last night & I haven’t heard anything from you at all inspire of many emails sent & chat requests. Third time I’ve had a problem with you recently - poor show