Subrata Mukherjee

[Subrata Mukherjee @mukho123]

@WakefitCo Hi Indrani, your EOD timeline ended yesterday, yet no callback or update. Why this hide-and-seek approach instead of transparent communication? Extremely disappointing service. @Ankit_AGarg

[Subrata Mukherjee @mukho123]

@SupportWakefit @WakefitCo Ordered a bed on 24.03.26 with promised delivery on 08 April 26. On d delivery date itself, it was pushed to 26 April 26 w/out any prior intimation.Unacceptable delay & poor customer experience. Need immediate resolution and earlier delivery.

[Subrata Mukherjee @mukho123]

@WakefitCo One full day has already passed, yet d case manager still doesnot have time 2 speak,despite assuring me earlier over message. Neither have the required parts been delivered, nor has there been any update regarding the https://t.co/mHpuaPKB6a this the level of service@Ankit_AGarg

[Subrata Mukherjee @mukho123]

@WakefitCo When will your official working days be completed? The carpenter visited for the second time on 8 May and ordered the required parts. However, till date, there has been no update regarding the repair of the bed or the expected completion date. Once again same killing time tactics

[Subrata Mukherjee @mukho123]

@WakefitCo There is still no update regarding d spare parts required to make my bed fully functional. It has already been 17 days since the installation of the bed, but till date I hv not received any confirmation about when the pending parts will be fitted. Too horrible, don’t buy fm them

[Subrata Mukherjee @mukho123]

@WakefitCo Bed was finally delivered & assembled on 28 Apr after a delay of 20 days from d promised delivery date. But d issue still continues , the buffer required 4 proper assembling bed is missing. Carpenter raised the issue but 12 days over issue not yet resolved. Extremely unhappy

[Subrata Mukherjee @mukho123]

@WakefitCo Same template reply again, no real update. Promised resolution by 21 Apr, still nothing. Stop asking for more time & share a confirmed dispatch & delivery date now. Unacceptable delay. The same reply given 48 hrs ago too. I demand Immdt dispatch details & confirmed delivery date.

[Subrata Mukherjee @mukho123]

@WakefitCo Dear Aishwarya, it’s been 30 days since I placed my order, and I’m still waiting for a proper delivery update. Becs of Wakefit’s unacceptable service, I am forced to sleep on the floor. How much longer do you expect me to wait? Enough of false promises, i want delivery by 26apr

[Subrata Mukherjee @mukho123]

@WakefitCo Scheduled delivery was 8 Apr, but quietly pushed to 26 Apr w/out consent. On 14 Apr, asked to wait till 21 Apr for docketing, now that’s also over with zero update. Just delay tactics & false promises. This is horrible. Promoter look into this urgently. @Ankit_AGarg @InfiniChai

[Subrata Mukherjee @mukho123]

@WakefitCo @Ankit_AGarg @InfiniChai Thanks 4 ur prompt reply. 24 hrs over, no call/update from ur end. Delivery pushed fm 08 Apr to 26 Apr w/out proper justification & even now d tracking status shows no movement of my order. This delay is highly disappointing. provide a clear update & ensure immdt delivery of bed

[Subrata Mukherjee @mukho123]

@WakefitCo As per ur last chat, email, & telephonic conversation, I was informed to wait until 21 Apr and that d order would be docketed by then. As per my understanding, this means the order will be dispatched & delivered to me on or around 21st Apr .beyond this date will not be acceptable

[Subrata Mukherjee @mukho123]

@flipkartsupport Stop asking to DM privately let everyone see how poor your AMC service is.
It’s been 14+ days and my microwave is still not repaired after parts were diagnosed defective. This is an essential appliance for daily life, and ur constant delays are unacceptable.
Fix this immediately.

[Subrata Mukherjee @mukho123]

@flipkartsupport
AMC purchased 4 microwave via Flipkart (Jeeves). Complaint logged, technician visited on 3 Apr & confirmed defective parts. Since 11 Apr, dates are repeatedly extended with NO repair done.
How long should a customer wait? Completely unacceptable service. 😡

[Subrata Mukherjee @mukho123]

@WakefitCo If 26 April was the actual delivery date, why was it not clearly communicated at the time of booking? Changing dates after payment without prior notice is misleading and unacceptable. I need a firm and earlier delivery date, not repeated apologies. @Ankit_AGarg @InfiniChai

[Subrata Mukherjee @mukho123]

@WakefitCo Booked bed on 24 Mar.w/out any notice u pushed delivery fm 8 Apr to 26 Apr. Is this ur service standard? Bcs of ur delay we r literally sleeping on the floor. Completely unacceptable. Stop giving excuses & deliver immdtly. Promoters must look into this. @Ankit_AGarg @InfiniChai

[Subrata Mukherjee @mukho123]

@WakefitCo 24 hrs over, still no resolution. Is this just to buy time? No response from Shoaib or Aishwarya. Delivery pushed from 8 Apr to 26 Apr w/out explanation. The delivery dte has been pushed from 8 April to 26th April without any proper explanation.Need immediate action as promised.

[Subrata Mukherjee @mukho123]

I request immediate installation on priority today.

This is not the level of service expected. @UC_Assist @amazonIN

[Subrata Mukherjee @mukho123]

I ordered a @urbancompany_UC Native M2 Pro water purifier from Amazon, which was delivered on 21st March. The installation was clearly promised by 22nd March, and my old RO unit was also taken away as part of the exchange.

[Subrata Mukherjee @mukho123]

This delay is completely unacceptable as I currently have no access to drinking water at home due to the exchange of my old unit. This is an essential service, and such negligence is highly disappointing.