@JioCare I really tried to ignore and close this matter here but after what happened today, i’m going to lodge a case in consumer court now and will share the update shortly. You guyz have really wasted my time and gave me unnecessary stress. (2/2)
@JioCare@reliancejio@jio_fiber
Paid ₹3,000 for Jio AirFiber 100 Mbps/5 months. Verification & payment were completed yesterday, but installation is still pending despite repeated promises for 18th and 19th Aug.
@jio_fiber@JIOAIRFIBERIN@JioCare@reliancejio
@JioCare Hey, i’m not only talking about refund. Why your representative is calling me again? He and his partner called me today as well and wasted my time. I already mentioned that i have raised the refund & moved with other operator but he kept forcing me for installation. (1/2)
@JioCare Why are you sending me these messages now, and why is your representative calling me now? This person, Guddu and Gulshan, have already wasted my time and caused me unnecessary stress. As I already asked you for the immediate cancellation of my order with a full refund. @JioCare
@JioCare Also, please let me know how I can check the status of my request. Since I’m a non-Jio customer, I logged in to the MyJio app using the registered number for this order, but I don’t see any option to track the service request. @JioCare@reliancejio@jio_fiber@JIOAIRFIBERIN
@JioCare Even after the cancellation and refund, I will be filing a complaint against your representative and the company with the Consumer Court and pursuing a formal FIR regarding the misleading commitments and the way this matter has been handled.(2/2) @JioCare
@JioCare I need my full refund immediately through the same payment method you used to take my money.If you can process the full refund right away, proceed with the cancellation.I also want to know how you plan to compensate me for the time,money & unnecessary stress this has caused.(1/2)
@JioCare Hi Prakash,I’ve been waiting since 18th August. Please check my email with the full explanation. If you can’t deliver on the promised date,please don’t give false hope.If your representative had told me it would take this long, I wouldn’t have gone ahead and paid for it. @JioCare
@JioCare Hi, can you please proceed with cancellation and full refund right away? I don’t want to wait anymore, you can keep your products to yourself just give me my money so that i can move with other operator.
@JioCare@jio_fiber@reliancejio@JIOAIRFIBERIN
@JioCare It’s 1pm now and I haven’t received any update till now. You haven’t call or replied to my e-mail. So I’m wondering what are you doing to fix it?? I know you guys will waste my today’s time as well without any resolution. @JioCare@jio_fiber@reliancejio@JIOAIRFIBERIN