@IndiGo6E@IndiGo6E I understand the policy, but I was at Mumbai T2 well before departure around 45 mins prior and approached the counter immediately. There was no assistance or exception handling offered. Request escalation to duty manager or nodal team for resolution.
@IndiGo6E Denied check-in at Mumbai T2 even though I reached 45 mins before departure. No help from counter or helpline. Asked to pay ₹16K for tomorrow’s flight, losing today’s ticket amount. Request urgent and fair resolution. @DGCAIndia@CSMIA_Official