@JioCare Please understand, I do not want this automated messages. I have scheduled the appointment multiple times and multiple times it got missed. No call back from Technician. There is no option to Track / call technician as no technician got assigned till now.
@reliancejio @reliancejiohelp — What exactly is the purpose of a “service slot” if nobody follows up when it is missed?
➡️ Automated scheduling
➡️ No human
➡️ No update when missed
➡️ No SLA
This isn't customer support. It's a waiting game.
#JioFiber#Jio#CustomerExperience
@JioCare I am with Jio Fiber for more than 5 years. I will wait for 1 more day. If no response, I am moving to another provider along with all my friends. SR00002O0TP6 I want this service request to be closed tomorrow. I have already paid for it. (Prepaid)
@JioCare I booked the slots three times (Rescheduled after missing the time slot) as per the options provided by the app. No one contacted me. No engineer got assigned. SR00002O0TP6
@JioCare@JioCare you people are blocking all the ways to communicate and not calling back as well. I made the request 2 days back and no call back / followup after blocking the slot. SR00002O0TP6 Please followup and close it.
@JioCare@JioCare doesn’t follow you. If you know their X Number you can reach their inbox. Getting above message. This is the service reference number
SR00002O0TP6
@EquitasBank FASTag service is fine, but KYC updates are a mess. Repeated SMS/emails, no proper online KYC update, no location info, no status tracking, and no reply option. One-way communication only. Please fix.
#EquitasBank#FASTag#KYC#CustomerExperience
@theSTEMpedia Is there any contact phone number to reach? I ordered a book and am still waiting to receive an update by email or SMS. Submitted a request to [email protected] and in the contact us form with no response. My Order ID : 67118
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@BSNLCorporate I am sending port out sms to 1900 and getting the following response.
"Request for UPC for your mobile no. 88257xxxxx could not be processed. Please retry after some time." But every SMS is getting charged. Please solve this issue ASAP.
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