@transport_wales when will you learn, communication communication communication. Tell us whats going on dont leave us trying to guess if our train is cancelled or not. Honestly, your as bad as arriva where at this.
@transport_wales are backsliding to the bad old days of Arriva. Cancelled the 15.59 to Barry as it pulled into central station and didn't bother to put out any announcement about it. Instead left a lot of angry customers wondering how they are getting home.
@nationalexpress We are supposed to be on the 3.30pm 509 but it eas iver booked so.we unluckly passengees are this 9 year old bus instead, being driven round Cardiff whilst this driver has no clue what he is doing.
@nationalexpress He's sworn at passengers whilst in the coach station in London, vaped , smoked,.sworn some more, spat out the window several times and gotten lost trying to get around the road closures
@nationalexpress How about he's also been smoking. We're not on a national express bus but a forbe travel. Which is currently going the wrong way. We're getting further and further from our destination
@nationalexpress same driver now smoking a cigarette, with his hand out the window. Also well done on telling him about the road closures in Cardiff. You managed to email me about it 9 hours ago but could tell the driver. Can smell the smoke on the coach.
@tfwrail can you explain why the 15.59 Central to Barry Island has been reduced from four new carriages to two grotty old carriages. Now the colleges and schools are back in we need then carriages! Typical tfw planning!
@TheLastLeg spotted on TV tonight, during the medal ceremony for Faye Rogers and Carrie-Ann Waddington. The chap in the background looks so proud to be doing a "Hans" sign!
@tfwrail Live updates said there was no delays until 2 mins before the train was due, so was useless. Why not just communicate with your customers whilst they wait for their train.
@tfwrail why are holding trains on platform 8. Radyr train been sat here for 6 mins, delaying the next train. As usual no announcements as to what's going on.
@tfwrail But 10 of them blocking the exit is not only over kill its a waste of resources. We had to weave around them to get out. Imagine you're someone who suffers from anxiety or had a child who is neurodiverse!! They would have found thus very intimidating!
@transport_wales why is the 16.10 Central to Barry still sat here at 16.18 without a single announcement as to when we will be leaving? We mushrooms want to know
@tfwrail That's fine but peehaps communication with your customers wouod help. Also can you explain why when I eventually got off at Caddie, there we're 10 tfw staff and security blocking the exit checking tickets. Overkill and surely intimidating some.