Still the worst ever customer service from @transavia still not responding to say when I will be paid compensation even after they have agreed to!!!!! #shitcustomerservice#seeyouincourt
@drydenec@KLM @KLM_UK @transavia@EASA will be reporting this all to them don’t worry. Still no case, 3 days in Austria so far, airline not interested in duty of care. Only like telling us to check online to see the status of lost bag. It’s a joke, foreign country in winter no clothes. €800 spent
@KLM Shocking customer service. Claiming you can’t help because you didn’t make the PIR. Bought my flights with @KLM you are only interested in passing the buck.