@virginmedia@VirginMediaCorp I've tried speaking to complaints who have ignored the screenshots and just referenced the terms. Please can you escalate? Otherwise off to Ombudsman... C-101123887
@virginmedia@VirginMediaCorp I'm returning abroad and was misled in setting up a broadband contract, that it would be possible to cancel w/o an EDF from a salesperson on the live chat (see screenshot). Now I'm being told I need to pay > £500 to terminate. Please can you help?!
@virginmedia I have indeed, under C-0111231462 but would appreciate some help expediting the process as I'm sure it will take quite some time before I hear back. Ombudsman requires that I wait 8 weeks for an answer from VM before the case goes there, hoping that won't be necessary :)
@congstar_hilfe Fur einige ja für die andere nicht. Da würde ich lieber meine eigene Wahl haben als Tarifoption, was ich selbst dafür entscheiden kann. Mehr Möglichkeiten sind immer besser. Danke für die Antwort.
@rentalcustard Yes! They weren’t very happy at check-in with my meldebescheinigung + website print out saying that I applied for the EU residency permit, but otherwise fine!
Here for any questions, especially for those in Germany / Berlin. TLDR; it’s the complete opposite of a burgeramt appt... Goes here very quickly, technologically VERY savvy, welcoming and calm environment.
Got my first C19 Vaccine today! Some fun facts: It all happens INCREDIBLY quickly; 40 mins in/out. Lovely doctors, volunteers. Couldn’t be nicer. You have a doctor to speak to first to answer any questions you have. Vaccination is normal injection. 10 min oversight at end for s/e