@myMallBox I’ve not had a response to any of my emails, you sent me the wrong package so someone else has mine. Please respond and advise how you will rectify.
Dear Customers, If you have questions about your package, please send your question to [email protected], we follow up on the ticket from the incoming email, please specify your suite no, package number or tracking number, thank you
Due to Covid19 situation, all carriers facing shipment disruption, so all packages will experience delays or pending in Chicago International airport, if you do shipment please make sure you choose the service with details tracking.thanks.
In a difficult situation due to the corona virus and impacting on all the activities of anyone around the world, we pray that all our customers and their families always stay healthy and always under God's protection.
@Dam13nSobczak Hi, we response customers through email and explained the condition, we also investigate together with USPS, this same condition if your friend sent a package to you, and you never received, then your friend unhappy with you, please be patience, we are in discussion internal.
@Dam13nSobczak Hi Damien, We will send an official email about the results of the investigation together with USPS to all customers whose packages have problems, recorded sent by USPS but not received in our warehouse.