MYSALE

Malaysia's #1 online shopping club. Up to 80% off women's, men's and children's fashion, beauty, accessories and homewares.

[MYSALE @MYSALE_]

@bencj18 Hi Benjamin, if you would wish to return please submit a returns request. You will be provided the return number and the address for you to post/ courier the parcel back to us. Thank you

[MYSALE @MYSALE_]

@omooba3 Hi Omooba, thank you for reaching out to us. Unfortunately, Mysale UK only dispatches orders within the vicinity of UK. Our apology for the inconvenience caused. Thank you

[MYSALE @MYSALE_]

Hello @tunmelisa , Our team member will get back to you asap. xoxo :)

[MYSALE @MYSALE_]

@IsteriNajib Hi Rosmah, we apologize for the delayed response. After checking with our CS team, they have advised that it is currently being looked into and you are being assisted via our contact messages. Thank you

[MYSALE @MYSALE_]

@yunilee_h Hi Yuni, our apology for any inconvenience caused. All order will remain in customers account for up to three months afterwhich its automatically removed but remains in our admin. Have you sent in a contact message through your Mysale account or you could provide your order no.

[MYSALE @MYSALE_]

@NilaNajwaa Hi @NilaNajwaa customers inquiries are responded to within 24hours from the time the messages are sent. I have checked and can see you have been responded too. Have a lovely week ahead. Thank you

[MYSALE @MYSALE_]

@yunilee_h Hello @yunilee_h we apologize for the inconvenience caused with your order. I have looked into your order with our CS team and a remedy for your issue has been responded to via contact message 4008251 . Thank you

[MYSALE @MYSALE_]

@trjkaur @consumer_mcm @mykpdnkk Hello Taran, we apologize for the item being delivered in such a manner. However, we do not sell any fake items. All our goods are 100% authentic. This looks to be a defect, and you can return them for a full refund. Our apology once again.

[MYSALE @MYSALE_]

@aiko25 We have advised the relevant department to find and have it sorted. Thank you for letting us know though. Cheers!

[MYSALE @MYSALE_]

@NajihahBahara Hello @NajihahBahara I have checked and our webpage is working completely perfect. Did you have trouble online or through our App?

[MYSALE @MYSALE_]

@aiko25 Hi @aiko25 thank you for stating the error. Could you provide me the URL as well. Thanks :)

[MYSALE @MYSALE_]

@Rabiaaatul_ Hi @Rabiaaatul_ could you provide me the order details to check for you. Thank you

[MYSALE @MYSALE_]

@FirdausHasrin_ Hi they have tried calling you today but there was no answer. Please refer to your contact message for all the details of your refund. Tq

[MYSALE @MYSALE_]

@opocotko @AtiqahAzali The refund is to your Credit Card and not your bank account. Could you please check your Credit Card statement please. Thank you very much.

[MYSALE @MYSALE_]

@FirdausHasrin_ We're sure that it was refunded on your credit card, however I have arranged a call back from customer service team to contact you soon.

[MYSALE @MYSALE_]

@FirdausHasrin_ Your refund has been processed back to your Credit Card on 06/07/2017. Thank you

[MYSALE @MYSALE_]

@AtiqahAzali @opocotko Yes the refunds were processed back to the original method of payment.

[MYSALE @MYSALE_]

@opocotko Hi @opocotko your refund has been successfully processed on 10/07/2017 back to your Master Card. Thanks

[MYSALE @MYSALE_]

@FirdausHasrin_ Hi @FirdausHasrin_ the orders was cancelled and refunded due to stock discrepancy. Our apology for any inconvenience caused. Tq

[MYSALE @MYSALE_]

@ValentinaGay Hi @ValentinaGay we're sorry that your order has been delivered in such a manner. The order has been refunded today back to you. Tq