Swift

The smart & flexible way to travel around the West Midlands - no more paper tickets, no more coins, affordable ticket options.🚆🚍🚊 @TransportForWM

[Swift @myswiftcard]

1/2❗️Important

Swift customers – we have updated our payment system to ensure your payments are more secure.

To find out more go to https://t.co/xBqnkaaHw6

[Swift @myswiftcard]

@LynseyF18699440 Please contact our ticketing office on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@DanPitt6459 Please contact our ticketing office on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@RogolOkello Please contact our ticketing office on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@ESCMattUK I’m sorry to hear about the issues you have faced with your pass. Please contact our ticketing office on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@Marksand88 Out bus pass and ticketing team will be best to advise your options. Please contact them on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@Paul1366 Hi there, I am sorry to hear about this. Please contact our ticketing office on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@Wingshan213 Hi as this is a public message I don't want to ask for your personal details here. If you are unable to DM us, please contact our Ticketing Team on 0345 303 6760 and they will be able to look into this further for you. Line are open until 1pm today.

[Swift @myswiftcard]

@viniziy Please contact our ticketing office on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@EvanD @TransportForWM It would be best to speak with our ticketing team directly regarding this issue. Please call 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@EvanD Hi there, it will auto kick in and do not need to cancel anything

[Swift @myswiftcard]

@JonnyQ88 Hi Jonny, To discuss the direct debit please contact our ticketing office on 0345 303 6760 (lines close at 6pm). Or you may email them on [email protected] with your full details and they will respond to you directly.

[Swift @myswiftcard]

@woahitisryan Are you enquiring about the N Network Adult Day Tripper product, at £8:20 per day?

[Swift @myswiftcard]

@sarahstone197 You could also pay for an 1 week adult ticket which may be a cheaper option.

[Swift @myswiftcard]

@sarahstone197 No he would not be able to travel with a child ticket until his 16-18 photocard arrives

[Swift @myswiftcard]

@sarahstone197 Hi yes you can it's just unfortunately without a 16-18 photocard he will not be entitled to child rate tickets.

[Swift @myswiftcard]

@sarahstone197 If he has received his 16-18 photocard he can pay for a week's child ticket to cover his travel in the meantime. You can find the cheapest tickets using our ticket finder https://t.co/BUwnMwuJd8

[Swift @myswiftcard]

@sarahstone197 Is he travelling by bus only?

[Swift @myswiftcard]

@sarahstone197 Hi we have received your application and this is being processed. However, this ticket does not start until 16 September and so you will need to pay for travel until the ticket starts.

[Swift @myswiftcard]

@sarahstone197 Hi do you know which website you applied on?

[Swift @myswiftcard]

@sarahstone197 Do you have the full postcode for the address where the application has been made?