Ben Farbrother

Avid traveller of the world, exploring the wonders of countries & cultures. Owner/Founder of Joozingo & Agent Dashboard. All views my own.

[Ben Farbrother @mzungu2003]

.@socialpilot_co - is your service experience issues today? I'm unable to load my dashboard to schedule posts.

[Ben Farbrother @mzungu2003]

@api2pdf_status any ideas when your service will be back online, as the status page of @Cloudflare suggests that services should be coming back online again now...

[Ben Farbrother @mzungu2003]

Word of the day: Spuddle. A new favourite that I'll likely use a lot 😅 A verb from the 17th Century, meaning to work ineffectively, because your mind is elsewhere or you haven't quite woken up yet. It can also mean: “To be extremely busy whilst achieving absolutely nothing”.

[Ben Farbrother @mzungu2003]

Made it to WTM 2024! 🛬

Rocking the tech entrepreneur look and ready to dive into three days of travel tech, marketing innovations, and industry insights at ExCel London. 🚀

If you're here too, give me a shout - always up for a chat about all things travel! 🤝

#WTMLondon2024

[Ben Farbrother @mzungu2003]

P.S. If you see someone looking slightly overwhelmed by the vastness of ExCel, juggling multiple hats (figuratively), that's probably me. 🎩🧢👒

Come say hi – I promise I don't bite 😁

#SoloEntrepreneur #WTMLondon2024 (4/4)

[Ben Farbrother @mzungu2003]

Calling all WTM veterans and insiders! 📢

Any recommendations for must-attend sessions or booths? I'm all ears! 👂

Your tips could be the difference between a good event and a great one for this solo entrepreneur.

#NetworkingEvent #TravelIndustry (3/4)

[Ben Farbrother @mzungu2003]

Are you attending WTM too? Let's meet for a drink or chat about the future of travel! 🍻💡

Not going? No worries! Drop your burning questions about travel tech/marketing below. I'll investigate (if I don't get lost in the exhibition maze 😅)

#TravelTech #TravelMarketing (2/4)

[Ben Farbrother @mzungu2003]

Heading to World Travel Market 2024 in London (5-7 Nov)! 🧳✈️

As a solo entrepreneur in travel tech & marketing, I'm pumped to explore:

🚀 Cutting-edge travel tech
📱 Latest marketing trends
💬 Industry networking
🤝 Potential collabs
🤖 AI in travel

#WTMLondon2024 (1/4)

[Ben Farbrother @mzungu2003]

.@Mailchimp needs to take a leaf out of the Hitchhiker's Guide to the Galaxy... #DontPanic

[Ben Farbrother @mzungu2003]

Huuuuge #UOFistBump to Nancy from Guest Services and Audie at the Trading Company of IOA for their superb assistance with resolving some lost tickets today! Amazing team work and excellent guest care from both of you! @uofistbump @UniversalORL

[Ben Farbrother @mzungu2003]

@api2pdf_status I'm receiving a 404 for your website, can still access account portal though.

[Ben Farbrother @mzungu2003]

I'm perplexed by companies insisting on reintroducing compulsory office attendance after 2+ years of their staff proving full-time WFH is possible and works, often in favour of both employee and employer 🤔

[Ben Farbrother @mzungu2003]

After a small dispatch delay and a little hiccup in effective communication, I have just received my delayed @HotelChocolat order. Thank you to the customer service team for finding a solution to ensure my order arrived without further issues. (@AngusThirlwell)

[Ben Farbrother @mzungu2003]

@HotelChocolat @AngusThirlwell I made an order that stated delivery 10th Dec on my confirmation, which still hasn't arrived and no further communication. It wasn't until I contacted customer service that I was informed delivery is delayed due to an item being out of stock 2/2.

[Ben Farbrother @mzungu2003]

Recent comments on @HotelChocolat Facebook page suggest they are experiencing supply/delivery issues, with many people not receiving orders days, even weeks, after suggested delivery dates. Also many reports of customer service experience failures. @AngusThirlwell, any insight?

[Ben Farbrother @mzungu2003]

@HotelChocolat @AngusThirlwell Thanks for the response @HotelChocolat 👍 let's hope the hiccup in delivery service is resolved quickly in the coming days, as many people made orders as Xmas gifts. Heads up - would be a good idea to let customers know if an order is delayed due to stock issues too 1/2.

[Ben Farbrother @mzungu2003]

@mrbarnestc Me too, was shocked when I read the news!

[Ben Farbrother @mzungu2003]

@cdkeyscom Can't order anything on your site, just says "Your payment was declined by the payment processor" Tried PayPal and CC and contacted both and they say it's something with your site, not them. Raised a support ticket (2450086) 8 hours ago, but not heard anything back?

[Ben Farbrother @mzungu2003]

@altontowers Fantastic customer service - a simple and efficient refund at the customer service desk after a quick chat with the team. Thanks @altontowers 👍

[Ben Farbrother @mzungu2003]

@altontowers just had £2.65 swallowed by a monster can dispenser in the queue for thirteen!!!
How do I get my money back???