It's been 10 days and @FlySWISS has still not bothered to get back to me about my missing suitcase !!!!
Yes, I wasn't pleased when I stood at the baggage claim waiting in vain... but now I am really pissed about this shitty customer care #NeverAgain#swiss
@FlySWISS Hi Stef, our suitcase is still missing (5 days). I filled out the form on worldtracer and https://t.co/I1i9bpOpIP. Any tips on how to get someone to get back to me? Thanks