nSiteful Support

This is the dedicated Twitter account for nSiteful Technical Support.

[nSiteful Support @nSitefulSupport]

Trello is currently SLOW or UNAVAILABLE.

[nSiteful Support @nSitefulSupport]

@bigbrownboy @gripemaster @downtownhost DTH just replied to my trouble ticket saying they "forgot about my ticket" and that the sites have been up "for several days now". But MY SITES are NOT up. How about you guys? Are you sites back online? If not, I hope you'll submit trouble tickets at #downhost please.

[nSiteful Support @nSitefulSupport]

Client sites hosted on #downtownhost @downtownhost are currently down. Awaiting response from the server support team.

[nSiteful Support @nSitefulSupport]

@bigbrownboy @gripemaster @downtownhost Have either of you submitted support tickets in the #downtownhost client area? If so, what has been your experience?

[nSiteful Support @nSitefulSupport]

@bigbrownboy @gripemaster @downtownhost I used to have a telephone number for #downtownhost, but that isn't working any more. Does anyone have that information?

[nSiteful Support @nSitefulSupport]

@bigbrownboy @gripemaster @downtownhost Yesterday I was able to get into my #downtownhost reseller control panel. But it was filled with errors, and FileManager showed an empty 'home' directory.

[nSiteful Support @nSitefulSupport]

@bigbrownboy @gripemaster @downtownhost I've gotten only 1 ticket response in 7 days (while I've posted 7 times). Stuff happens, and I get that. But virutally NO communication from the provider is extremely frustrating. #downtownhost

[nSiteful Support @nSitefulSupport]

@downtownhost All my DTH sites are down. Cannot sign into HelpDesk area. Please advise!

[nSiteful Support @nSitefulSupport]

@downtownhost My sites on server27 are down. Please fix/advise ASAP.

[nSiteful Support @nSitefulSupport]

@martynas_smtalk @downtownhost Agreed. Been there, done that, before coming to Twitter.

[nSiteful Support @nSitefulSupport]

@downtownhost The new DirectAdmin control panel is terrible. Email isn't working. Only 12 of my 24 resold accounts are showing up in my user list. I AND MY CLIENTS NEED THIS FIXED ASAP!

[nSiteful Support @nSitefulSupport]

Sites hosted on @downtownhost are currently down. Server support staff working on the problem. I have no ETA for resolution yet.

[nSiteful Support @nSitefulSupport]

#SOLVED - Sites on #DowntownHost are back up.

[nSiteful Support @nSitefulSupport]

Sites hosted on #DowntownHost are currently experiencing down time. I will update when I have more information.

[nSiteful Support @nSitefulSupport]

Client sites on Downtown Host are temporarily down. Support team is in process of bringing them back online. ETA 1:30pm ET.

[nSiteful Support @nSitefulSupport]

.@downtownhost Please address MySQL problems I reported in trouble ticket ASAP. Thank you.

[nSiteful Support @nSitefulSupport]

Sites hosted on #DowntownHost are down because of a problem at the data center. Support at @downtownhost do not yet have an ETA for a resolution. I apologize for the problem and appreciate your patience.

[nSiteful Support @nSitefulSupport]

.@downtownhost - All sites under https://t.co/MnTwsNrWnA down, have been for 1.5 hours. Please advise!

[nSiteful Support @nSitefulSupport]

My bad... This appears to be a problem with my home network. Cancel.

[nSiteful Support @nSitefulSupport]

@downtownhost Again all resold sites on #DowntownHost are down! Please advise.