Nabanita Das

Ardent Reader, Film Buff, Foodie and a Googler...yeah, that quite sums me up. Well, maybe not! :)

[Nabanita Das @nabanitad]

@samrat_art @tgspdcl No action was taken. I feel miserable when he visits coz he misbehaves & has a really bad temper. And he thinks he'll get away with all this as he works for the Electricity department. We always keep our gates locked so that he can't encroach. Today was different & we missed it.

[Nabanita Das @nabanitad]

@tgspdcl Electricity department people creeping inside the house without permission & changing the meter. Isn't it important to let residents know before making the change? What action are you going to take against Suresh Lineman for invasion of private property?

[Nabanita Das @nabanitad]

@samrat_art @tgspdcl Agree about the trespassing. Their intent is incorrect. Otherwise if they have to change a meter, they need to mention that before they start work. It shouldn't happen this way. This guy has misbehaved with me in the past. He's a misogynist. We had once escalated about him.

[Nabanita Das @nabanitad]

@ACTFibernet Like really? That's the best response you can provide to a customer who's on the verge of cancelation? Have you gone through the entire thread or are you just responding for the heck of it?

[Nabanita Das @nabanitad]

@ACTFibernetHYD @ACTFibernet

My internet has not been restored in the last 3 days. The ETR keeps postponing. I have tried to connect to your cc. I have personally called the field engineer. No response. No one cares. Please help me on steps on how to disconnect your services.

[Nabanita Das @nabanitad]

@ACTFibernet @ACTFibernetHYD @ACTFibernet

What do you have to say now?? My internet stopped working last Thursday morning. Don't you guys have any capable technicians in your company who could take this up?? I need a resolution ASAP!!

[Nabanita Das @nabanitad]

@ACTFibernet If my issue is not resolved today, then I'll proceed for cancelation. I have not received any call from anyone yet.

[Nabanita Das @nabanitad]

@ACTFibernet Thanks for the most generic resolution EVER!!

Just let me know the process to disconnect your irresponsible services.

[Nabanita Das @nabanitad]

@DTDCIndia So you want me to post my consignment details on an open forum?

[Nabanita Das @nabanitad]

@DTDCIndia @DTDCMumbai my parcel from Jaipur to Hyderabad was booked on June 4 with TAT June 8. It is a big ticket parcel. I have been following up with DTDC via calls & email but no action. Today it was marked as delivered at 7.01 pm when it actually wasnt delivered. Whats up?

[Nabanita Das @nabanitad]

@DTDCIndia @DtdcCouriers @DTDCCourier1 you don't seem to care & respond right? Where is my parcel?

[Nabanita Das @nabanitad]

I immediately called back the DTDC number but your offices get closed at 7. This is a very well thought out fraud as the ticket was closed at 7:01 pm knowing very well I won't be able to reach out to customer care to report the fraud. I want my parcel delivered NOW.

[Nabanita Das @nabanitad]

@BlueStarCare I'm unable to send a private message. Care to check your settings? And btw, your technician didn't call today. It was decided he'll call today. But that's the customer care you provide so it shouldn't be surprising.

[Nabanita Das @nabanitad]

Pathetic customer service from @BlueStarLtd Hyderabad India. Not fit for purpose. Appears to subcontract to a nexus of local interlinked tradespeople who share contact number of customers. I tried connecting to customer care through call, but there's no way to connect through.

[Nabanita Das @nabanitad]

@BlueStarCare On what basis can they take away my AC? What proof do we have that this is being taken care by Bluestar itself. Anyway, there is no way to reach your cc team on call as they keep diverting here & there. With rampant frauds happening these days, what is a customer supposed to do?

[Nabanita Das @nabanitad]

@BlueStarCare Why is Bluestar not updating about the change in slot & professional? The technicians can't even show their employment ID so that we know they are from the company. And here they are saying if we don't find the issue we will open both the indoor & outdoor unit & take them.

[Nabanita Das @nabanitad]

@BlueStarCare Today we received a message & call from a totally different person who wanted to come with nitrogen. What the hell is happening here? Why is my number being passed on from one guy to another? And where is Bluestar's intervention in all of this?

[Nabanita Das @nabanitad]

@BlueStarCare I wanted help with one AC & there is an open ticket for it. I was assigned one technician. He called up to confirm time for next day. However next day a different person came so said things like to get nitrogen will take time etc. We told him to call us on a particular day.

[Nabanita Das @nabanitad]

@rajiniankulgari @tgspdcl Appreciate the update. 1912 didn't take our calls from the community so we didn't know the TAT. It's back now. Thanks.

[Nabanita Das @nabanitad]

@tgspdcl there's no electricity in the entire community since the last one hour or more. We are in Tellapur. When will power be restored?

[Nabanita Das @nabanitad]

@tgspdcl When I chat on WhatsApp, you say you're facing network issues, try again later. When will power be restored?