nad😑

[nad😑 @nacio]

@unifi When am i going to get my connection back??????

[nad😑 @nacio]

@unifi my unifi have no connection for two days and i made a report yesterday. Called up hotline 5 times and no feedback. Got a msg scheduling 17/3 for care crew to come and check my connection. WHY IS MY CASE NOT TREATED AS URGENT??????????!!!!!!!

[nad😑 @nacio]

@unifi When are you going to do something about my unifi connection????????????? How much longer do i have to wait for you to arrange this????!

[nad😑 @nacio]

@unifi When will you reimburse me for the days that i do not have connection??????

[nad😑 @nacio]

@unifi Already sent a message. No reply whatsoever. Nothing is being done from your side on an urgent matter. I have highlighted since year that this is urgent. And yet no reply from unifi. How long do i have to wait until i get my connection back?

[nad😑 @nacio]

Still no connection and NO REPLY FROM UNIFI

[nad😑 @nacio]

@unifi WHY DOES IT TAKE SO LONG FOR YOU TO SEND A CARE CREW??? I AM WITHOUT A CONNECTION FOR 5 DAYS. AND UNTIL TODAY NO RESPONSE FROM UNIFI. WHAT TUPE OF SERVICE IS THIS?

[nad😑 @nacio]

@unifi you must pay me for the 5 Days without connection as i am paying you for a full months worth of connection.

[nad😑 @nacio]

@unifi WHEN AM I GOING TO GET ANY FORM OF RESPONSE OR FEEDBACK FROM UNIFI???? No connection for 3 days.

[nad😑 @nacio]

@unifi WHY DOES IT TAKE 5 DAYS FOR ME TO GET MY SERVICE BACK???????!!!!!!! WHY DOES IT TAKE 5 DAYS TO GET A CONNECTION????? WHY IS YOUR CUSTOMER SERVICE SO BAD?????

[nad😑 @nacio]

@unifi WHY DOES IT TAKE 5 days for me to get my connection back??? Why do you arrange ypur care crew to come at a time OF YOUR CONVENIENCE???? I AM PYING CUSTOMER I SHOULD PICK THE TIMING

[nad😑 @nacio]

@unifi UP TIL NOW NO UPDATE NO FEEDBACK NO CALLS FROM YOUR CARE CREW. WHY IS YOUR RESPONSE SO LATE? Your response takes 5 days???? Everytime I CALL THE HOTLINE YOUR TEAM SAY THEY WILL ESCALATE AND IT IS URGENT. BUT NO REPONSE FROM UNIFI UNTIL TODAY.

[nad😑 @nacio]

@unifi how can u arrange 17/3 to come and check. That will be 5 days without connection. I AM PAYING FOR A WHOLE MONTH FOR CONNECTION. WHO IS GOING TO REIMBURSE THE 5 DAYS WITHOUT CONNECTION?????!!!!

[nad😑 @nacio]

@MYHongLeong Another complaint is you should have a button confirming the approval that we have made thru the app. There is always a lag in this section and sometimes it didn’t even go thru even after i have confirmed a transaction thru the app.

[nad😑 @nacio]

@MYHongLeong why can’t i log in right now thru the app?

[nad😑 @nacio]

@MYHongLeong Its 2025 everything is online. All transactions are only parking qr pay everything. From morning to night. You can’t be having an offline time or maintenance time during the peak hours. Or u should have back up or something. Or fix whatever bug it is you have in your system.

[nad😑 @nacio]

@MYHongLeong You need to fix your app. I am only using hlb app because i HAVE TO. I am also using @MyMaybank app and the comparison is jarring. I never have any problems with my mbb app and i will have problems with hlb app. Whenever i have problems with hlb app i will have to use my mbb app

[nad😑 @nacio]

@MYHongLeong It IS the mobile app. Why would i have to use a web browser if i have an app? I am using iphone. What has my device have anything to do with the efficiency of your app? I open my @MyMaybank app and it is functioning normally.

[nad😑 @nacio]

@MYHongLeong fix your app.

[Iqbal Cilisos @Iqtodabal]

Rebuilding Gaza - seeing Malaysians criticize the gov for wanting to help Palestine while ignoring our own needs makes me want to remind everyone again:

We have spent MUCH more helping the rich get richer than on helping the poor.

👏🏽 Gazans 👏🏽 are 👏🏽 NOT 👏🏽 our 👏🏽 enemy.