@SumersBria74145 I am just asking for a meal voucher to @qatarairways to my old parents and #qatarairways changed their flight with more than 8 hours conection (we get the flight with only 2hoursconection), so Qatarairways must provide a meal voucher.
@Slameckqatarair@Slameckqatarair@qatarairways@qrsupport I’m Sorry but your DM cannot comply with the law and provide a meal voucher to an old couple who has their flight changed by Qatarairways from 2 hours conection (that I paid more) for more than 8 hours conection.
@qatarairways@qrsupport I hope that all the employees I have come into contact with these days learn a little from Mr. Moises has been serving consumers on the phone for many years and always tries to do his best. It's people like him who make the company grow and be admired. @qatarairways
@qatarairways I would like to congratulate collaborator Moises Meira from @qatarairways Brasil for his dedication, commitment and education in promptly serving the customer, thus increasing the company's credibility and rating. @qatarairways@qrsupport
@qatarairways@darbareyenoname Can Qatar Service Excellence please comply with the law and provide rest and food, as well as wheelchairs from arrival to departure at Doha airport for an elderly couple traveling alone? #qatarairways
@qatarairways@darbareyenoname I explained that Doha airport is very big and that they are elderly and do not speak English, I needed Qatar, the best company in the world, to provide food and rest during the connection
@qatarairways@darbareyenoname The representatives informed me that there was nothing they could do, that they had to pay for a VIP room to wait and if they wanted they could request it at the airport.
@qatarairways@darbareyenoname the responsiveness of the Qatar company since they did not put them on a nearby flight but on another, causing them to spend more than 8 hours at the airport waiting.