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Hello MTN ,
I am back again with the same complaint about MTN, we wake up to MTN removing 6TB that was purchased legitimately on our MTN SIM by MTN
Please look into this as we can't share SME Data at the moment.
@MTN180@MTNNG@NgComCommission
@MTN180@MTNNG Wiped my SME DATA 21,552.56 this morning unable to vend MTN SME DATA since yesterday @ exactly 5:17pm and other SOME SME DATA VENDORS also experienced the same issue @MTN180 KINDLY FIX THIS ISSUE NOW @NgComCommission@fccpcnigeria HELP US GET QUICK RESOLUTION!
This MTN stole 40gb from us and didn't deliver to 8 beneficiaries. This only affects 5gb SME data share
@fccpcnigeria@NgComCommission
Other sponsors lost 200gb to the errors created by their tech team who hurriedly worked on live products and made a mistake that's creating loss of revenue.
@MTNNG@JustMunaBae@NgComCommission@fccpcnigeria I have responded and refuted the lies written in the DM. We need thorough investigations. We will make more from this issue if we go through legal routes for resolution.
@MTNNG I have shared a sample out of the numerous cases. Explain how that happened? Also hire competents programmers because the errors committed lately are getting too much lately
@MTNNG@itzdalo You are yet to resolve the issues in your DM regarding the stealing of data in the name of programming errors from your incompetent tech team
@MTNNG@Media_Novc MTN need to be investigated, they take away 40gb without delivering to beneficiaries. There's an error in their 5gb sme data share and they have refused to fix it since their technical teams committed a blunder
@MTN180@MTNNG@NgComCommission@fccpcnigeria
Hello NCC & MTN,
I trust that you are well, I am badly affected by the sudden changes in MTN SME Datashare which is part of the Small & Medium Enterprise Data, According to MTN we can share this data to beneficiaries which is what we have been doing, We paid for airtime with direct MTN partner but today
29/11/2024
We noticed that all the 5gb data we shared didn't get to the beneficiaries from our sponsored line. We checked our data balance only to discover that MTN system was crediting us the 5gb which was meant for beneficiaries, and these credited data can't be shared again.
Their tech team has hurriedly made an update in the early hours of today and created confusion and loss of revenue among our team members who needed the 5gb.
I am discussing this with my lawyer as this is not the TOS of SME Data share and no where did MTN mentioned that when we shared to beneficiaries it will be loaded back to our Sponsor line as if we are the beneficiaries.
We demand a full investigation
@MTN180@MTNNG@NgComCommission@fccpcnigeria
Hello NCC & MTN,
I trust that you are well, I am badly affected by the sudden changes in MTN SME Datashare which is part of the Small & Medium Enterprise Data, According to MTN we can share this data to beneficiaries which is what we have been doing, We paid for airtime with direct MTN partner but today
29/11/2024
We noticed that all the 5gb data we shared didn't get to the beneficiaries from our sponsored line. We checked our data balance only to discover that MTN system was crediting us the 5gb which was meant for beneficiaries, and these credited data can't be shared again.
Their tech team has hurriedly made an update in the early hours of today and created confusion and loss of revenue among our team members who needed the 5gb.
I am discussing this with my lawyer as this is not the TOS of SME Data share and no where did MTN mentioned that when we shared to beneficiaries it will be loaded back to our Sponsor line as if we are the beneficiaries.
We demand a full investigation.
@MTN180@MTNNG@NgComCommission@fccpcnigeria
Hello NCC & MTN,
I trust that you are well, I am badly affected by the sudden changes in MTN SME Datashare which is part of the Small & Medium Enterprise Data, According to MTN we can share this data to beneficiaries which is what we have been doing, We paid for airtime with direct MTN partner but today
29/11/2024
We noticed that all the 5gb data we shared didn't get to the beneficiaries from our sponsored line. We checked our data balance only to discover that MTN system was crediting us the 5gb which was meant for beneficiaries, and these credited data can't be shared again.
Their tech team has hurriedly made an update in the early hours of today and created confusion and loss of revenue among our team members who needed the 5gb.
I am discussing this with my lawyer as this is not the TOS of SME Data share and no where did MTN mentioned that when we shared to beneficiaries it will be loaded back to our Sponsor line as if we are the beneficiaries.
We demand a full investigation.
@MTN180@MTNNG@NgComCommission@fccpcnigeria
Hello NCC & MTN,
I trust that you are well, I am badly affected by the sudden changes in MTN SME Datashare which is part of the Small & Medium Enterprise Data, According to MTN we can share this data to beneficiaries which is what we have been doing, We paid for airtime with direct MTN partner but today
29/11/2024
We noticed that all the 5gb data we shared didn't get to the beneficiaries from our sponsored line. We checked our data balance only to discover that MTN system was crediting us the 5gb which was meant for beneficiaries, and these credited data can't be shared again.
Their tech team has hurriedly made an update in the early hours of today and created confusion and loss of revenue among our team members who needed the 5gb.
I am discussing this with my lawyer as this is not the TOS of SME Data share and no where did MTN mentioned that when we shared to beneficiaries it will be loaded back to our Sponsor line as if we are the beneficiaries.
We demand a full investigation.
@MTN180@MTNNG@NgComCommission@fccpcnigeria
Hello NCC & MTN,
I trust that you are well, I am badly affected by the sudden changes in MTN SME Datashare which is part of the Small & Medium Enterprise Data, According to MTN we can share this data to beneficiaries which is what we have been doing, We paid for airtime with direct MTN partner but today
29/11/2024
We noticed that all the 5gb data we shared didn't get to the beneficiaries from our sponsored line. We checked our data balance only to discover that MTN system was crediting us the 5gb which was meant for beneficiaries, and these credited data can't be shared again.
Their tech team has hurriedly made an update in the early hours of today and created confusion and loss of revenue among our team members who needed the 5gb.
I am discussing this with my lawyer as this is not the TOS of SME Data share and no where did MTN mentioned that when we shared to beneficiaries it will be loaded back to our Sponsor line as if we are the beneficiaries.
We demand a full investigation.