Dear sir,
I have 5 other connections in my Jio app. I recharged for one of my number which I was maintaining postpaid plan. I spoke to customer care they suggested me to go near Jio store and convert the postpaid to prepaid. They said that I can’t use. Pls help me to get refund.
@ByjusSupport@iamsrk
Otherwise return our money back for these three years.
Before taking subscription so many calls after taking money from us no response from your side.
Details are in inbox also.
@ByjusSupport@iamsrk
This is very bad from your side taking money in the name of education and not giving education.
No response from your side.
I wanted to file a case on byjus regarding all these.
@ByjusSupport@iamsrk
I didn't get memory card. I got that memory card in the month of January 2023 academic year completed in March 2023. How can it complets in 2 months while syllabus. again 8th class memory card was not received now he is in 8th ending going to 9th.
@ByjusSupport@iamsrk
Dear byjus team,
So many times I contacted you personally but not responded.
I have taken subscription for my child when he was in 5th ending thil his tenth grade complets. I received memory card till 6th only.
In 2022 - 23 when my son was in 7th.
@ByjusSupport
We have taken subscription till tenth class for my son when he was in 5th. Class sixth memory card done well. Later class 7 memory card we need to get in July but received January 2023 Now he is in class 8 We didn't get memory card till date No one is taking care
The person who called many times for subscription not responding now. The mentor also not completing the process. Now i need to pay emi also for the amount which i paid for subscription. As cancellation not happened iam facing issue.
@ByjusSupport I have been requesting cancellation of my son's two teacher program. 29th may we paid and we requested on 6th mail through mail and customer service too. But no response from that time about cancellation. After many calls and mails also no one is taking care.