| NJ |

[| NJ | @namit06]

@MGSupportIndia @MGSupportIndia @ParthJindal11 what is going on? Why is there no response from your end? Just a simple automated message, height of useless customer service
Worst brand to buy a car from!! JSW (@ParthJindal11 ) think again about your partnership.

[| NJ | @namit06]

@MGSupportIndia @ParthJindal11 MG India tired of the support provided to your flagship EV car the Windsor. The showroom at Prabhadevi has not provided any help in solving the problem, frustrated with the car and kindly note this is after using it for over 30,000 kms.

[| NJ | @namit06]

@MGSupportIndia @MGSupportIndia @ParthJindal11 I don’t understand what update you will share. There has been zero contact from your end.
@jagograhakjago need some help here

[| NJ | @namit06]

@MGSupportIndia @MGSupportIndia @ParthJindal11 what will it take for your team to contact us to solve the problem? Just typing that someone will reach out is the height poor customer service. I imagine JSW (@ParthJindal11 ) might be busy with IPL strategy but @MGSupportIndia you are not.

[| NJ | @namit06]

@MGSupportIndia @MGSupportIndia @ParthJindal11
No one has reached out from your team MG India.

[| NJ | @namit06]

@MGSupportIndia @MGSupportIndia @ParthJindal11 No one has reached out MG India.
@ParthJindal11 good you to Rishabh Pant back but kindly get your team to help yout customers as well. Thanks

[| NJ | @namit06]

@MGSupportIndia @MGSupportIndia @ParthJindal11 so MG India asked for details but no follow up at all. The customer service, Sales and Services teams are all alike - No Need to help the customer. Hope JSW is looking at this and I’m sure I’m not the only one facing these issues.

[| NJ | @namit06]

@MGSupportIndia @MGSupportIndia @ParthJindal11 No one has reached out from your end to discuss the problem and solve it.

[| NJ | @namit06]

@MGSupportIndia I have already messaged the contact number, check your DMs please

[| NJ | @namit06]

@MGSupportIndia @ParthJindal11 @ParthJindal11 @MGSupportIndia continuing .. Service team problem. This is the height of an unprofessional sales and service team. This problem has been persistent since I purchased the car a year ago. No help whatsoever from anyone.

[| NJ | @namit06]

@MGSupportIndia @ParthJindal11 @MGSupportIndia Have shared the contact details via email but I would like to keep the JSW group in loop so that they understand the extreme poor level of service because when we complain the Sales team says we have sold the car but the issue is a Service team prob

[| NJ | @namit06]

@delhivery should be banned in India. They can never deliver any product on time. @jagograhakjago you need to look into this!

[| NJ | @namit06]

@Enterprise @enterprisecares No reply from anyone at @Enterprise @enterprisecares

[| NJ | @namit06]

@Enterprise
I have been reaching out to your customer service for 2 weeks now to resolve a billing issue but no response at all. Can someone respond and help!

[| NJ | @namit06]

After I discussed my problem and @Enterprise realized they are in the wrong, decided to stop replying and give a very basic reply
“Escalated to leadership team”
This has been happening for over a month.
No accountability at all.
@enterprisecares

[| NJ | @namit06]

@frido_care @frido_official This needs to be addressed. I can just imagine how many people you guys are cheating in the name of “ Sorry Delivery attempted” and not delivering the product!
@frido_care @frido_official @jagograhakjago
This is absolutely no accountability, wasting people’s time and money

[| NJ | @namit06]

The biggest frauds in India right now are @frido_official
They keep harassing you with service calls for products that have not even shipped from their warehouse. They need to be reported.

[| NJ | @namit06]

@frido_care @frido_official This automated message for everything! Why do you even have a profile if you can’t solve a problem. Is there any responsible person in this organization ?
@frido_care @frido_official

[| NJ | @namit06]

@frido_care @frido_official So they call, give some rubbish explanation and say we’ll have an answer within 24 hours and then they go MIA. Smells like a SCAM!!! BEWARE PEOPLE!
@frido_care @frido_official

P.S - They did send an automated reply when I asked about no update in 24 hours.

[| NJ | @namit06]

@frido_care @frido_official There is no option to send a DM.