The ancient wisdom hits different when you live through it. I used to think a friend could be neutral and hangout both sides... until I realised they are red flag all along. Some lessons are learned the hard way. Trust me, if you have such friend, becareful with them.
A year ago, I stepped away to build myself into a better, stronger version. That quiet work is done, and now I'm back, ready to shine brighter than ever. I'm officially returning to Instagram and kicking off a brand new chapter. *
Follow my journey here: https://t.co/6Z9MPpOpyu
Mungkin 3 badut tu buat hal sebab nak alihkan fokus daripada isu 170 juta.
Bila orang marah, alih goalpost ke stokin, ke Adib, ke sandwich. Last-last 170 juta tenggelam ke dasar Tasik Bera.
Dear @unifi, I own a business fibre internet. Your service is so bad. Every weekend I’m facing Internet breakdown which affecting my POS & Kitchen Order System. Weekend is our peak days. Facing such unneccesary issue continously is affecting our operation. Urgent action required
Subsidy rationalisation for you, completely duty free "island" for Forest City. Madanon has gone mad at a time they intensified tax raids on other taxpayers.
Hi @pharmaniaga_bhd!
Is this the type of employee you hire, racist and insensitive? Is this the diversity you're attracting for your company and how is this allowed by your company's policy being in Malaysia?
Salam @KKMPutrajaya. Larangan merokok kat kedai makan masih berkuatkuasa ke tidak? Seminggu dua ni, pergi kedai makan mana pun rilek je orang merokok/vape.
Kalau rasa malas nak ambil tindakan, baik mansuhkan saja peraturan.
Unifi Service Nightmare.
I'm writing to express my extreme dissatisfaction with Unifi's mobile service and the nightmarish experience I've had since early February 2024.
Here's the chronology of events:
Early February 2024: I contacted Unifi through their homepage for an internet and mobile service plan for my new restaurant.
Mr. Zulfika Bin Ahmad from UNIFI SME assisted me and after discussions, on February 25th, 2024, I opted for a plan that included 300mbps fiber internet and a mobile service for my restaurant. I was given a choice of 3 mobile numbers and selected 0111046****. The number was registered, and the SIM card was delivered to me.
March 21st, 2024: I was contacted by another TM representative named Irfan, who inexplicably claimed the chosen number belonged to someone else. They assigned a new number, 0115919****, which made no sense as the original number was already registered under my company and the SIM card was received. Despite my reservations, I complied and chose the new number. Initially, Irfan said they would send a new SIM card, but later informed me I could use the original one.
However, on March 28th, 2024, when I tried to use the SIM card, I was unable to make or receive calls. I texted Irfan, but received no response.
March 29th, 2024: Due to the call service disruption, I contacted Mr. Zulfika again. He suggested visiting the nearest TM Point to replace the SIM card. I went to the Balakong TM Point first, but they were unable to assist, directing me to the TM Point Kajang.
Finally, on April 8th, 2024, I replaced the SIM card at the Sunway Pyramid TM Broadband station, but the problem persisted. This replacement cost me RM10.00. Mr. Zulfika then suggested contacting Maya customer service, but that proved unhelpful as well.
April 22nd, 2024: With no resolution, I visited TM Point Kajang and was assisted by Mr. Amin. He attempted to fix the issue but was unsuccessful. He assured me he would escalate the ticket to his superior and provided his contact number for follow-up. Unfortunately, the problem remained unresolved, and Mr. Amin never responded to my texts.
Due to the ongoing frustration, I requested Mr. Zulfika to cancel the Unifi mobile service. However, no action was taken. Disappointingly, despite being unable to use the service, TM kept billing me.
My restaurant opening was scheduled for May 3rd, 2024. However, due to the unresolved call service issue, I was unable to make or receive calls, hindering crucial communication with potential customers.
On April 26th, 2024, I finally emailed [email protected] to explain the situation and request a resolution. I also requested a waiver of the bill for the period during which the call service was disrupted. After a series of follow-ups, the call service issue was finally resolved, and I could make and receive calls by May 13th, 2024.
Unfortunately, TM refused to waive the bill. They claimed there is no "technical abnormalities" and a lack of call logs from the number. Of course, there wouldn't be any call logs because the line wasn't functioning! Mr. Zulfika requested me to forward the email which states regarding “no waiver” on 20 May 2024, but no response from him since then.
Why should I pay for a non-functioning line for last 2 months? Now, my line is barred due to non-payment! There have been no follow-up emails regarding the bill waiver, and both Mr. Amin and Mr. Zulfika are ignoring my calls and texts. So if all ignoring, whom should i contact? Should I really contact the CEO?
Is this the service a business deserves? I've had business lines with other carriers, and never faced such incompetence.
I urge @MCMC_RASMI to assist me in this issue against @myTMgroup !
Unifi TM UniFi Malaysia unifi TM
#Unifi #BadService #MCMC
Celebrate Wesak Day with a unique art jamming session focused on creating beautiful Buddha designs with acrylic painting.
Highlights:
- All materials provided.
- Suitable for all skill levels.
Bring your friends and family for a peaceful and artistic day!