Kevin Napier

[Kevin Napier @nappyk]

@British_Airways @Britishairways I sent a private message and got the response I've gotten for 3 months - they're looking into it. No timetable, no new info. I spent my own money after being told by BA employees I'd be reimbursed and my case eviewed in a timely manner. This isn't good business.

[Kevin Napier @nappyk]

#britishairways Still waiting for reimbursement from July. I have a case number. You keep responding saying that Customer support has forgotten. I don't care about being "remembered" I care about something being done. How is this allowed?!

[Kevin Napier @nappyk]

@British_Airways @Frl_Appelschnut This is insane! I'm still waiting for a response from July on money British Airways owes me money too. How is there no recourse? It's outright stealing. Politicians where are you? Class action suit, where are you?

[Kevin Napier @nappyk]

@British_Airways #BritishAirways You still haven't dealt with my case. You stranded me in London (in July) and scheduled me to fly out 3 days later -- when other flights were available. I paid for my hotel. Still nothing. Please, please, don't fly them. United's been great!

[Kevin Napier @nappyk]

#BritishAirways Can one sue airlines for not reimbursing? BA still hasn't dealt with my case. They stranded me in London (in July) and scheduled me to fly out 3 days later -- when other flights were available. I paid for my hotel. Still nothing.

[Kevin Napier @nappyk]

@British_Airways Hey Soph, thanks for getting back to me. It doesn't really help at all. If I owed BA money, would it be cool if I just said "I can't provide a timeline?" #britishairways

[Kevin Napier @nappyk]

#BritishAirways You owe me over €200 I paid out of my own pocket to cover YOUR expenses! And still no response from my reimbursement claim filed over a week ago. Anyone stuck by BA, do NOT pay out of your own pocket. They don't reimburse, they don't respond.

[Kevin Napier @nappyk]

@British_Airways Waiting 5 DAYS to be contacted or reimbursed HUNDREDS of EUROS. Sean Doyle, CEO, "What I am doing is making a personal commitment to you that we will build...an airline you can trust and...offers great customer service, with someone always available to help.” Quote, 30 Jan. 2022

[Kevin Napier @nappyk]

@British_Airways #BritishAirways Missed connection a week ago due BA error, was rebooked THREE DAYS after my original flight. Voucher for first night, then told to pay myself and would be reimbursed. Filed a claim five days ago, have heard nothing. I shouldn't have to underwrite BA's mistakes.

[Kevin Napier @nappyk]

#BritishAirways Missed connection a week ago due BA error, was rebooked THREE DAYS after my original flight. Voucher for first night, then told to pay myself and would be reimbursed. Filed a claim five days ago, have heard nothing. I shoudln't have to underwrite BA's mistakes.

[Kevin Napier @nappyk]

In two weeks there be another call. Sign up for DAO's!

[Kevin Napier @nappyk]

These community calls are for the community

[Kevin Napier @nappyk]

If anyone wants to share their experience you're welcome to right now.

[Kevin Napier @nappyk]

A lot of these products are upgradeable, so that's good in the long run.

[Kevin Napier @nappyk]

The goal is to have it work with the mintbase system

[Kevin Napier @nappyk]

They're talking about the Paris ID.

[Kevin Napier @nappyk]

#createbasecall11

[Kevin Napier @nappyk]

Nate is going into detail about the various types of contracts.