Dear @gtbank, I woke up to 21 unauthorized debits on my account, leading to a substantial loss without my consent. I’ve reported this via phone and at the branch. Kindly investigate urgently and reverse these transactions.
cc @cenbank
@gtbank Kindly note that my account was subjected to 21 unauthorized and fraudulent debits, none of which were approved by me. This constitutes a serious breach of customer account security. I request an immediate investigation and full reversal of the transactions. cc @cenbank
@gtbank I wish to formally report 21 unauthorized debits on my account. I did not authorize these transactions, and I expect your institution to uphold its duty of care by investigating promptly and effecting a full SPEEDY reversal. cc @cenbank
@gtbank My account was debited 21 times without my consent, resulting in a substantial loss. These transactions were neither authorized nor validated by me. I formally request an urgent investigation and reversal in line with banking regulations. cc @cenbank
@gtbank@gtbank_help@gtbank My account was debited 21 times fraudulently without my authorization. This is a serious failure of customer protection. I demand a speedy investigation and full reversal. cc @cenbank
@ibomairlines Hi Goodday, quick confirmation pls.
Is your business class ticket the one you refer to as “premium diamond” on the website? Just to be sure
Access bank @accessbank_help@myaccessbank asides my 2 pending debits yet to be revers for a month now.
I have a failed POS error debit, printed receipt clearly started AUTOREVERSED, I have called your CS to complain and they sent me a conflicting response. @cenbank please help!
Access Bank @myaccessbank@accessbank_help I made 2 payments at 2 different times using the mobile app which gave an error but was debited, recipient never received. I’ve called to complain and you keep closing the case without refunding me.
@cenbank please kindly intervene!
Access bank @myaccessbank@accessbank_help please I cannot keep loosing money as a result of your mobile app issue.
@cenbank please how can you help? People are loosing money to banks errors.
@ZenithBank please what is going on? Transfer made from @StanbicIBTC to your bank since Friday is yet to enter the customer's Zenith account. Its more than 3 days now.
@cenbank please step in, your policy says any dispute should be resolved within 3 days. Thanks! cc @bisugar
So @ZenithBank will not embarrass me o. I made a transfer from @StanbicIBTC into a vendor's ( @bisugar ) @ZenithBank account ok Friday (9th Apr). Its been 3 days and money has dropped. Stanbic says its successful.. Zenith plssssss fix this 😑