@AllplayHQ Can you please post a phone number or fix your contact page (https://t.co/kzmNcpQ8Wm - 404) so I can speak to someone to get my missing parts please.
@liveonlucida Despite your Customer Service's departments insistence that Lowe's and Home Depot sell your Stair Tread + Risers, they in fact do not - I can confirm this after hours wasted.
@liveonlucida I have spent hours in the past two weeks simply trying to buy Stair Tread and Risers to no avail - please tell me where I can buy these and please do not send me the same links you have sent me to Home Depot, Lowes, etc. that don't have it listed
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@651carpets I had a horrible experience with @651carpets and I have tried to call many times, leaving multiple messages as the person who can help me is always busy. Will anything be done or will I just continue to be ignored?
@SunCountryAir Charged $70 to check bags even though the website clearly says military gets one carry-on and one checked free. Spoke to two reps who both told me tough luck. Isn't that false advertising? Sun Country used to be good. https://t.co/4tnopPqNLA
@ChaseSupport When I am being ignored at all levels of support, what is my recourse? 23 days of "I don't know sir" gets very frustrating. What can I do, how can I get actual support? Can you point me to someone who can help? @Chase
@Chase I have been calling support for 23 days to try and use my Ultimate rewards - it doesn't work and tier 3 "customer support" just tells me they don't know. Tier 3 tech support ignores me. This is the worst service I have ever encountered.
@ChaseSupport Now at 22 days without being able to use my points with no explanation. 16+ phone calls, countless emails, a BBB complaint, and still ZERO progress. Has got be be becoming illegal and/or breach of contract by this point - so disappointing. @Chase
@ChaseSupport 9 days I haven't been able to use my points. 4+ hours on the phone, countless emails, and still no help. @ChaseSupport ? Not really much support, no communication. Really disappointed in this service @Chase
@ChaseSupport Day 4 of not being able to use my ~120k points, I was offered 2k points which will cover ~1/3 of what this has cost in risen fares so far. Exactly zero indication of any solution or information, just "sorry your complaint is filed". Why do I pay $450/yr for this?
@ChaseSupport Three days, hours on the phone, and still no one can tell me where can't use my UR points as the cost of my flight goes up. This is ridiculous.
@Delta Trying to change a MSP > SJC flight up 6 hours to a very available flight: $400. Buying the same one-way ticket: $208 - Delta needs to work on it's math.