Nathalie Drew

[Nathalie Drew @nat_drew]

@virginmedia I know that I keep checking but there is no real update regarding what the issue might be nor a realistic repair timeline, it seems to keep being expanded. You seriously don’t expect us to be just happy to be unable to use our services while we’re charged £80 a month for it!

[Nathalie Drew @nat_drew]

@virginmedia the broadband at home in SE19 has been a disaster since last Friday. Issue reported but potential fix date keeps slipping. How are we supposed to work with constant jumping service? I am no longer patient about it as per your request on the service status update!

[Nathalie Drew @nat_drew]

@BrittanyFerries is your website down? I’m trying to book a journey for July and it seems that there are no crossing to France from Portsmouth…

[Nathalie Drew @nat_drew]

@EurostarUK @Eurostar After the complete mayhem departing Paris on Sunday, while my 5 yo received an email from you offering compensation (!!) only 2 out of 4 passengers on the booking can claim! Paying kids aren’t entitled to a refund when delayed by 113mins ?

[Nathalie Drew @nat_drew]

@EurostarUK I’ve received two random emails this morning announcing first that my seats for my next booking had changed asking me to check that I was happy with them. Then another email saying that you had made an error. WhenI login my actual booking has disappeared. I’m worried

[Nathalie Drew @nat_drew]

@FrenchClick I placed and order on Wednesday for delivery this am and it hasn’t arrived. I’ve tried calling your customer service line and it’s not working. Have I been scammed?

[Nathalie Drew @nat_drew]

@thameswater so it’s been over 1.5 months of this water leak that is totally damaging our street. You’re just ignoring our calls and still not been over. When will you start delivering a decent service and fix the leaks??? This is a disgrace, and total wastage

[Nathalie Drew @nat_drew]

@Hermesparcels another brilliantly successful delivery by Hermès! Not only the package is destroyed, it looks like it was repackaged before deliver as features two different types of tapes. Bottle of gin inside in pieces and even the mastic air sleeve is flat!Congratulations!

[Nathalie Drew @nat_drew]

@DeliverooHelp Se19 1hw. My neighbours at number 8 ordered some breakfast that day.

[Nathalie Drew @nat_drew]

@Deliveroo could you please make sure that your delivery team doesn’t pee in our front garden? Our kids play in the woods and it clearly isn’t a public toilet…

[Nathalie Drew @nat_drew]

@EurostarUK I’ve requested a refund for the vouchers I am unable to use nearly 2 months ago. I would like a real reply and a refund, not just excuses. Can someone help please?

[Club Med UK @ClubMedUK]

@weetabix @HeinzUK So, we gave this a go at one of our French resorts this morning…

[Brown and Green Cafe @browngreencafe]

Kids Pesto pasta peas & cheese on us for those that need it whilst they’re not at school. Please just come to any open Brown & Green and ask for Park Pasta 💚
No questions asked.
#WereAllInThisTogether #FullTummies #FreeSchoolMeals #EndChildFoodPoverty

[Kingswood Primary School @KingswoodSch]

Shameless plea-lots of our families need laptops/tablets. If anyone works for a company who have old, working laptops/tablets they would donate, we'd be SO grateful! I'm sure we could support with wiping them. Don't need to be amazing, just good enough to run TEAMS. Pls retweet

[Nathalie Drew @nat_drew]

@Ocado good evening! Can I ask if there is a problem with the app today? I can’t seem to be able to search nor add items to my basket. My cut off is soon approaching. Let me know thank you!

[Nathalie Drew @nat_drew]

@Geethedaftone @virginmedia Wow that’s a long wait! Thank you for letting me know.

[Nathalie Drew @nat_drew]

@virginmedia @Geethedaftone Hello also having issues and can’t report anything as the site seems out of action. We’re in se19 and haven’t had any broadband since 9.30am. So can’t do our work. This is really problematic... any updates on a resolution?

[Nathalie Drew @nat_drew]

@virginmedia is there a total service outing today? We’re in south east London and we’ve had no internet and tv since 9.30am. Obviously working remotely and need to be able to work ASAP...

[Nathalie Drew @nat_drew]

@supportkings hello, my 6yo would like to bake for the A&E teams, are we allowed to bring some homemade treats?

[Nathalie Drew @nat_drew]

@lb_southwark hi there our recycling on Rockwell gardens hasn’t been picked up for over a month, so you know what is happening? It’s starting to become a real issue on our small street!!!