What has been done to find the criminals who took my money @TideBusiness@monzo - oh wait! Nothing! You’ve not taken any responsibility or made me feel valued as customer
Do you know what happens to businesses you don’t help? They go under and then you don’t have their money! You should be doing everything you can to keep me in business not go bankrupt @TideBusiness@monzo
@monzo You haven’t helped me in the in app chat. You’ve continued to accept no responsibility and sent me generic responses. This is my livelihood here and you seem to have zero regard for it
I was recently a victim of a phishing scam that took £48k from my business account @TideBusiness@monzo have not returned the money to me. In fact I was credited £20 today as a gesture! Wtf!
@TideBusiness you claim to be FSCS protected by you dont have the clause that protects small businesses from scams like this! It took my friend @Barclays reaching out to your CEO to even get some communication from you! Useless!
@TideBusiness@monzo how can you advertise yourselves as good for small businesses when you can’t protect or help me. This is crippling and quite frankly heartbreaking! What is £20 going to get me!