@alisoncook how do we ignore David Keck MS as part of the story of this group? He not only built the wine list but was part of the brain trust that conceived the whole thing.
@KServicing I figured out what the deal is. If your first loan was processed by cross river bank then you have had an easy time with round 2. If your loan was processed by @CustomersBank which @KServicing has no relationship anymore then you will be SOL going through @KServicing for second
@KServicing@CustomersBank Every 48 hours @KServicing sends another document request. no movement at all. just another request. It’s pointless and now my loan forgiveness for first round is in their hands? Completely pointless
@KServicing Just got through on the phone line and the person couldn’t help at all. just said keep checking the dashboard which doesn’t help to fix any errors?