Even though your staff promised this to me. (I was not told a request was being out through… I was told it was a done deal) I would have sorted out something else if I thought you were going to be such jerks in this process.
Turns out I was lied to. I received my latest bill charging me for a full month… wtf? Then when I call up to sort it out I’m told “sorry, your request was declined… read the policy online”…
My favourite part is where she has a conversation with herself and decides pooping her pants is the right thing to do. #poop#poopedmypants#marathon https://t.co/dlj1fNBbCN