Nathan

[Nathan @nathanhammer17]

@DrGaryNGoodman @thriftycars @Hertz @Hertz still no update? I’ve now been promised yet again that I would get a call back from a manager and still nothing....

[Nathan @nathanhammer17]

@DrGaryNGoodman @thriftycars @Hertz @Hertz I did that and am still waiting on a reply. Failing to understand why refunding an overcharged amount takes 4 weeks to correct and fix. #1customerservice

[Nathan @nathanhammer17]

@Hertz when you haven’t used Twitter in 7 years but it’s the only way you can get a response from the (#1) in customer service at @Hertz .....

[Nathan @nathanhammer17]

@Hertz if you get the chance to rent at the Phoenix airport don’t. Admitted they overcharged me but wont refund or make it right.After 7+ hours dealing with hertz today I’m over it. time to fix your mistake hertz. Next stop is BBB and online reviews.

[Nathan @nathanhammer17]

@Hertz one of the worst rental car experiences I’ve had. Customer service is clearly not a priority.

[Nathan @nathanhammer17]

Greatness is a lot of small things done well. Day after day.