Nathan Rous

Raising the profile of some of the best brands in Britain. All my views are invariably from a train.

[Nathan Rous @NathanRous]

@Halfords_uk Bless you, Tanu, will do!

[Nathan Rous @NathanRous]

Dear @Halfords_uk, would love some help. Bought a car battery from you online, money went speeding out of my account but no order confirmation arrived. Rang last week to sort but no one on phone could help right away and said someone would ring *drums fingers*. Help pls :)

[Nathan Rous @NathanRous]

My fingers are beginning to hurt @Halfords_uk

[Nathan Rous @NathanRous]

Absolutely love this💥 #burgers #podcast

[ROUS+ @RousPlus]

A meat-loving burger joint probably isn't the first place you'd go in search of a #vegan burger 🌱

But all that could change thanks to @thebeefyboys mission to create the ultimate dirty vegan burger that's every bit as tasty as their award winning menu 🍔

Ep16 coming Friday 🎙

[ROUS+ @RousPlus]

Would you let your kid drive a supercar?🏎

Well, that's exactly what's on offer thanks to our next guests @WonderDaysLtd, the experience experts who are making it their mission to banish boring gifts for good 🎁

Catch our latest #podcast episode via the link in our bio 🎧

[ROUS+ @RousPlus]

We love a doughnut. We love a birthday. Put them together...
https://t.co/fRdhFx4fnr

[Nathan Rous @NathanRous]

Love this pic!

[ROUS+ @RousPlus]

Today's the day. @JamesP_24 and @NathanRous will be at Shrewsbury Town's stadium and want your stories 👇

[Nathan Rous @NathanRous]

Great to read this piece from the boss of @MinervaVirtual - pushing the boundaries every single day - https://t.co/X9gLPqUW0J

[ROUS+ @RousPlus]

What a great couple of days with @Wright_bus and the local, regional, national and trade press. We love being with clients, and a trip to Northern Ireland is always welcome #PR

[ROUS+ @RousPlus]

What a lovely piece in @theipaper about the @worldtennis World Tennis Tour W100 event at the @shrewsbury_club. We have loved promoting this event and the enthusiasm and personability of @davecourteen has made our job so much easier!

https://t.co/9hGvUfJXJJ

[Nathan Rous @NathanRous]

Whoop whoop! Great news for us, great news for our clients, great news for #shropshire

[ROUS+ @RousPlus]

Delighted to welcome former Shropshire Star Business Editor @JamesP_24 to the ROUS+ team. He's full of ideas #WatchThisSpace

https://t.co/VNexQDeJy3

[Nathan Rous @NathanRous]

@joerg_is_back @AvantiWestCoast In truth I never mind who supplies the service so long as the word 'service' is upheld. Policies which are designed to fleece, confuse or at the very best make processes more complicated, will always ensure the consumer loses out. Not a nice experience today - it should have been

[Nathan Rous @NathanRous]

@AvantiWestCoast I am absolutely furious. I’ve paid for a first class return, amended the time on the app, made an error on the app, and now being made to pay an additional £260 on top of £290!!! Liz in First Class was appalling and inflexible. I would appreciate a resolution.

[Nathan Rous @NathanRous]

@AvantiWestCoast Done all that, and tried it on mobile and laptop. Still same issue...

[Nathan Rous @NathanRous]

@AvantiWestCoast Laura, given the issues, do you think you could get someone in customer relations to drop me a line?

[Nathan Rous @NathanRous]

@AvantiWestCoast Two here....not even the refund page is working as I'm trying to get back some of the money for tomorrow. Is it any wonder mistakes happen....

[Nathan Rous @NathanRous]

@AvantiWestCoast That's only part of the job, Laura. Not first class service. Not any understanding of the role. Cassic 'computer says no'. By the way, the link you sent cannot record any comments as just says 'please enter proper characters' even on simple statements. Maybe it's had enough too

[Nathan Rous @NathanRous]

@AvantiWestCoast I understand that, and I changed it this morning, paying more money on top of original, so in many respects it’s not the money but the obvious lack of any empathy when there’s clearly been a simple mistake.

[Nathan Rous @NathanRous]

@AvantiWestCoast Thanks Laura, much appreciated. Just honestly the worst kind of service, especially when customers are paying for the best...will DM now.