Natasha Mendonca

[Natasha Mendonca @nats1501]

An immediate family member needed 4 #remdesivirinjection for COVID. The hospital in #Pune ran out of it hence 'WE' were sourcing it from Mumbai. After 24 hours of non-stop calls when we finally got it, apparently inter city export is not allowed. Great!
@mybmc
@CMOMaharashtra

[Natasha Mendonca @nats1501]

@Lufthansa_DE @Lufthansa_DE This is a terrible experience and even terrible response to customer service and I'm glad it's on social media. #lufthansagroup

[Natasha Mendonca @nats1501]

Hey @Lufthansa_DE I travelled from Berlin to Rome yesterday with an economic light flight however I was asked to check in my luggage for free stating the flight is full. When I landed Rome my luggage was lost which had all the clothes for the vacation :)

[Natasha Mendonca @nats1501]

@Lufthansa_DE @Lufthansa_DE Toiletries was the least of my concern. I had valuable items in it and I need my bag back. I leave Rome tonight and there is no sign of the bag returning back to me. Could you provide assistance on how to get in touch with your baggage courier company?

[Natasha Mendonca @nats1501]

#lufthansagroup #lufthansa Imagine a tourist on a trip with a struggle to buy new clothes altogether!

[Natasha Mendonca @nats1501]

@Lufthansa_DE Cont'd.. my luggage was found at 8 pm then and now it's 24 hours I'm still following up on when it would reach me as my air BNB doesn't have a reception to pick it up for me I'm in a soup and got no assistance from your team. What shit service is this!?

[Natasha Mendonca @nats1501]

@vfsglobalcare I have already done this! And already submitted the form over email. My frustration is all after doing the needful. It's been 8 days today for a mere refund of Rs. 500

[Natasha Mendonca @nats1501]

Hi @vfsglobalcare @VFSGlobal I was charged Rs 500 amount for additional services offered by you while booking a slot for my visa. When I went for my appointment in person i was asked by your staff to pay Rs 800+ for the same services stating that the online paid is invalid.

[Natasha Mendonca @nats1501]

Everytime i call you guys or drop emails y'all say it's in process check with your bank. How do I check when there is no UTR shared? This is just an added work when we students are already in stress of admission formalities and visa anxiety. Seriously don't offer online payment:)

[Natasha Mendonca @nats1501]

@VFSGlobal @vfsglobalcare since then i have only been following up for my refund which at your office I was told i ll get max in 3 business days!!! My appointment was on 25th January 2023. I know it's a mere 500 bucks but it isn't fair to be double charging students in this way?!

[Natasha Mendonca @nats1501]

My driver called me saying his tyre is puncture and asks me to speak to customer care. Looks like swiggy instamart you can't connect with your customers besides a mere autoresponse??!! @SwiggyCares @Swiggy @SwiggyInstamart

[Natasha Mendonca @nats1501]

@AmazonHelp Thankyou for notifying me

[Natasha Mendonca @nats1501]

@UberINSupport Driver makes me wait for 15 mins then cancels why do I have to pay? 😅

[Natasha Mendonca @nats1501]

@UberINSupport Thankyou for resolving the query

[Natasha Mendonca @nats1501]

@UberINSupport @Uber Is this your customer service? 14 hours no response to a query?
Had it to be an unpaid query you guys would follow up 10x but this is ridiculous.

[Natasha Mendonca @nats1501]

@UberINSupport Done. Looking forward to a resolution

[Natasha Mendonca @nats1501]

@amitpandey0 @bismahmalik Couldn't agree more!! I've got a plethora of journalist friends seeking jobs in PR/comms. Well well how and why the turn tables 😹 @bismahmalik

[Natasha Mendonca @nats1501]

#UnpopularOpinion
Money Heist finale was predictable. Nothing exceptional.

@lacasadepapel

[Natasha Mendonca @nats1501]

@SwiggyCares Awaiting resolution

[Natasha Mendonca @nats1501]

When you solve your own order problems with Swiggy instead of customer service helping out (Image below)#ThugLife
@SwiggyCares @swiggy_in @SwiggyTech

[Natasha Mendonca @nats1501]

@SwiggyCares Shall await response at the earliest.

[Natasha Mendonca @nats1501]

@SwiggyCares Sure. Twitter sure works faster than your email and customer service :)