@romanoriginals received email to confirm refund on 16th May, here we are 4 weeks later and still no refund has come through. Cannot get hold of any customer service! Please advise!
@Eurostar is there anyone I can speak to urgently (today) at Eurostar about a journey on Monday 9am that needs to be changed?! Offices/phone lines closed at the weekend!
@lrmgoods Hi, thanks for getting back to me. yes I was aware of the time and that’s why I was confused why it hadn’t arrived yet, let alone shipped. Order number is 50274 - really appreciate your help, thanks
@lrmgoods hello, I placed on order on 8th December and paid for next working day delivery but it hasn’t been shipped yet? Please can you advise as I need this item for an upcoming wedding!
@Wallis_Help I need help tracking a return to Wallis and getting my refund. It was sent back via Hermes on 12th April. 10days later and it still hasn’t arrived at the warehouse! No response from emails and phone lines closed