natthruss

[Watford FC Academy @WatfordFCAcad]

Into the next round! 😍

[natthruss @natthruss]

Your customer service agent clearly could not care less. You’ve taken full payment and expect me to wait for an unspecified amount of time for you to find an installer. I’m in central London surely you have installers here?

[natthruss @natthruss]

@hillarysblinds disgusting customer service. Order placed nearly 2 weeks ago, installer due to make contact within 72 hours. Customer service telling me to wait, not good enough

[natthruss @natthruss]

@skytv trying to contact you regarding a fraudulent direct debit set up against my bank account. Your phone system keeps sending me round in circles. Please can you direct me to the right number as I am not a customer

[natthruss @natthruss]

Cases back 🥳 thanks @British_Airways and ecourierair

[natthruss @natthruss]

@Kathryn86575084 @myraemacdonald @British_Airways I’m the UK and have been waiting for 3 days and still don’t have my luggage. The courier company aren’t taking phone calls and have closed their online chat

[natthruss @natthruss]

@British_Airways your generic emails and texts messages are of no use to people trying to get hold of their belongings. You need to be working harder with your courier company and dare I suggest throwing more resources at the problem to clear this backlog

[natthruss @natthruss]

@britishairways clearly you couldn’t care less about your passengers or their belongings. Trying to clear the terminal on Tuesday evening of passengers by implying that it would be quicker to have the cases delivered by ecourierair feels rather deceitful on your behalf.

[natthruss @natthruss]

@British_Airways nearly 72 hours since we landed at London Heathrow and we are still waiting for 3 cases to be delivered by ecourierair. The tracking information provided is out of date and not accurate, and they are impossible to get through too, not good enough

[natthruss @natthruss]

@abbyaug I agree, bit of a dampener. Would just like some info on when we might actually get our cases @British_Airways @HeathrowAirport

[natthruss @natthruss]

@beccybecster @janetteleaf1 @HeathrowAirport Complete lack of information. Wish they would just be honest

[natthruss @natthruss]

@HeathrowAirport @janetteleaf1 Why do you keep directing people to the airline? Clearly the issue is at the Terminal

[natthruss @natthruss]

@HeathrowAirport Why no announcements about the luggage chaos currently going on?!

[natthruss @natthruss]

@abbyaug @British_Airways Such a lack of info 🤦🏼‍♀️

[natthruss @natthruss]

@British_Airways @HeathrowAirport real lack of information regarding lack of luggage just announcement saying at least 3 hours take a form! Forms completed but no idea when/if ALL our luggage will make it home. Please update your pages asap

[Haileybury Football @HbyFootball]

Good luck, Seb!

[natthruss @natthruss]

@deathinparadise So happy to see JP 🥰

[natthruss @natthruss]

@marksandspencer still waiting for delivery of gift card. Paid extra for it to arrive 29/6 as a birthday gift. It has been at the Evri hub since 27/6 being processed . Please update

[natthruss @natthruss]

@MilliesCookies @dhlexpressuk order due to be delivered today but still not arrived. Dispatched yesterday, can’t see how it’s going to taste fresh. Disappointing as ordered for a birthday surprise

[Bartle Frere @BartleFrereHse]

Congratulations to Seb who picked up the Golden Gloves award on the way to helping his Watford Academy team to a tournament victory over the weekend.