Naveen Kumar

Curious mind..! Keen Observer..!
Waiting for AGI to change the World.. 🌎

[Naveen Kumar @naveenkumar_db]

@DevDominates @ACTFibernet No. They never did it, but I had to stop following up and move on, as I couldn't waste my time on this.

[Naveen Kumar @naveenkumar_db]

My Reddit post on @ACTFibernet’s differential pricing is now #5 on r/Bengaluru with 15,000+ views.

So many users are discovering they’re also being kept on costlier old plans while identical cheaper plans exist

This isn’t a mistake — it’s a pattern.
#ACTFibernet #ConsumerRights

[Naveen Kumar @naveenkumar_db]

🚨 Update — ACT Fibernet still won’t own up

ACT Fibernet rejected my appeal again.
When I asked why the new 200 Mbps Sprint plan has the same benefits but a lower price—and why existing customers weren’t moved—they had no answer.

[Naveen Kumar @naveenkumar_db]

Reddit post here: https://t.co/icwRqlPSja

@ACTFibernet must take responsibility and correct this overcharging issue.

[Naveen Kumar @naveenkumar_db]

Tweet 5

Tagging @TRAI @DoT_India and competitors:
@JioFiber @Airtel_Presence @HathwayBrdband @YOUBroadband @BSNLCorporate
Customers deserve transparent pricing.
#ConsumerRights #ACTFibernet #BroadbandScam

[Naveen Kumar @naveenkumar_db]

🚨 Update — ACT Fibernet still won’t own up

ACT Fibernet rejected my appeal again.
When I asked why the new 200 Mbps Sprint plan has the same benefits but a lower price—and why existing customers weren’t moved—they had no answer.

[Naveen Kumar @naveenkumar_db]

🧵 THREAD: How ACT Fibernet overcharged me for months despite having a cheaper plan with identical benefits.

@ACTFibernet @TRAI @consaff
This needs urgent attention.

[Naveen Kumar @naveenkumar_db]

Tweet 4

If you’re an ACT customer, check your bills. Many may be paying more than new customers for the exact same plan without being informed.

[Naveen Kumar @naveenkumar_db]

Tweet 7 — Final Push

This is unacceptable for a major ISP.
If telecom operators can auto-migrate outdated plans, why can’t ACT?
Requesting full intervention from consumer authorities + media.
RT to spread awareness. Customers deserve transparency.
#ACTFibernet #ConsumerRights

[Naveen Kumar @naveenkumar_db]

🧵 THREAD: How ACT Fibernet overcharged me for months despite having a cheaper plan with identical benefits.

@ACTFibernet @TRAI @consaff
This needs urgent attention.

[Naveen Kumar @naveenkumar_db]

Tweet 6 — What I’m Asking For

✔️ Refund or adjustment of excess amount paid
✔️ Explanation why automatic migration isn’t enabled
✔️ Transparency in plan updates
✔️ Fair treatment for long-term customers