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@etihad@EtihadHelp there is no update with regards to our refund status. after cancellations, you kept us hanging with our flight status and now with the refund status. there is no update from your end in any form and I can't seem to get in touch with your helpline. need update.
@pallavipandeyy Had the same thing happen with Uber a few days ago. Needed to get somewhere urgently, driver accepted and started going in the opposite direction. Didn’t pick my calls either.
What you did was amazing though. Ola, Uber, Rapido really need to take action. Happens way too often.
@EtihadHelp This was my situation with the call centre. Was on hold for more than an hour and no proper response.
I need to rebook the flight but there is no option on the app.
My third flight via Madrid is also on hold and needs to be rescheduled but I can’t with out proper information.
@EtihadHelp i don’t have any update on my cancelled flight (2nd March) from Mumbai to Madrid. I’m trying to get some help from the team but no avail. I have dm’ed but no response at all since past few days
@EtihadHelp I need help with my booking from Mumbai to Madrid which was scheduled for 2nd March but cancelled due to the situation. Need an update on how to rebook as I can’t find any option.