I don’t know why I even still go to @ChipotleTweets. I go to use a free burrito from the last time they screwed up. Pickup time is 5:40pm. Ended up having to get in line to have my food made. Just leaving at 6:02, 22 minutes after. My order is still 2 down on the screen.
@ChipotleTweets trying to use my free burrito reward tonight before it expires today. For at least the second time this week, the restaurant is again closed during normal hours.
The Cheyenne, WY @ChipotleTweets may be the worst in the country. Pickup times are consistently inaccurate by 15+ minutes. The restaurant is dirty, disorganized, and the staff is overwhelmed lacking any management. For a brand that prides itself on freshness, this isn’t it.
@AdamEngel9@alex_m_taylor22 At least make a nice patch. The quality of that thing is really really bad. Can we also ever figure out unifying colors across apparel? I count at least six different shades of gold on one uniform.
@ChipotleTweets Why does it have to be done over DM? Companies have issues and rather than deal with them publicly where everyone can see, they try to address them privately over DM
@ChipotleTweets 20 hours later and still no action by chipotle. It speaks to this being a larger issue that the company is struggling with. A very poor experience from restaurant to corporate.
@ChipotleTweets And to top it all off, I’d ordered a side of the new chipotle sauce. I got to my car and realized it was missing. Went back inside to get it and guess what, they were out.
@ChipotleTweets lol and this is the response. “Sorry and thanks” My order is now 20 minutes past its pickup time in restaurant and still hasn’t been delivered.
@chase_appleby57 We have to get someone with a personality. As a high school recruit or parent of one, I can’t imagine having to have a conversation with Jay that isn’t awkward
@alex_m_taylor22 I think they are cool as well, but I don’t love how they are rooted or sold as a partnership with Wyoming mining. Such a limited portion of the state