Nic Ward

Hello, nice to tweet you. I'm a Service Designer with Public Digital

[Nic Ward @ncwrd]

I may be late for day 3 #SDinGov, just watching the light show 🤗

[FuckCars @FuckCarsReddit]

Post your favorite "Desire Paths".

These are paths that naturally form as a result of bad planning.

[Nic Ward @ncwrd]

@benunsworth Also, bonus screen wash - I like it

[Nic Ward @ncwrd]

At @SDinGov and looking to avoid that post-lunch slump? Stroll down to Kirkland at 14:00 and join @hcurzon, Katie Brunger and I for an active workshop session exploring a co-designed SD maturity model - it’ll be fun! 🙂 #sdingov

https://t.co/sq8DVQs9lM

[Nic Ward @ncwrd]

@toriajames1 @SDinGov Wish you were here! 🙏🏻

[Nic Ward @ncwrd]

The Essex contingent have earned their @SDinGov 10yrs celebration cakey atop Arthur’s Seat 😆🏴󠁧󠁢󠁳󠁣󠁴󠁿🪨🤘🏻

Happy birthday #sdingov 🎂

[Nic Ward @ncwrd]

@jukesie nails the problem with prioritisation at #sdingov - outstanding off-the-bench honest storytelling 😆👏🏻

[Nic Ward @ncwrd]

@benunsworth Jinx, wandering across the lounge floor last night…

[Nic Ward @ncwrd]

@benunsworth Yes please 🙏🏻

[Nic Ward @ncwrd]

@benunsworth That scenery looks awesome. I mean, actually, properly awesome 😍

[DESIGN THINKING! Comic @DT_comic]

'Disruptor' is a Red Flag for me, now. 🧵

[LocalGov Drupal @LocalGovDrupal]

📢 On behalf of all those involved with @LocalGovDrupal , THANK YOU to @Essex_CC, who've paid their subscription fee. 🙏🏽

The project wouldn't be possible without your support.

The more councils and agencies that contribute, the stronger the distribution. 💪🏽

[Nic Ward @ncwrd]

Cycling and geology worlds are colliding in my household today, and I couldn’t be happier 😍 - 👏🏻 @nedboulting @millarmind @ITV #TDF2023

[Nic Ward @ncwrd]

Fab day back in the office with the @ECC_SD crew, exploring how #goodservice assessments might work for a range of #localgov services. Wandered down some useful rabbit holes and banked a few ‘need to give this some more thought’ questions. Looking forward to round two soon 🤓

[Ben Holliday @BenHolliday]

Good design outcomes can sometimes just be making progress. Recognising that we're now here, when we could still be there…

Everything is about working within constraints + organisation context. You can be bold and ambitious, but celebrate the importance of taking small steps

[Nic Ward @ncwrd]

@benunsworth 🫣

[Nic Ward @ncwrd]

@benunsworth Super excited about this :-)

[Henrietta Curzon @hcurzon]

📣 Tickets now available!

Book your space for this event where we’ll be sharing a local government service design maturity model which has been developed by a collaboration of 6 councils. Join us to explore the final version & get your own copy.

https://t.co/pNMp2PuXoM

[Nic Ward @ncwrd]

We've published a blog post about some of the work we've done in the background to support the handover of a new digital service. Not talked about enough, this is the team effort that enables the service to flourish @ECC_SD
https://t.co/FmfhgrF8bQ

[Victoria James @toriajames1]

Im very proud of the work done here in Essex to design the new SEND Local Offer digital service. Here the team share an important but less spoken about part of that work - handing over to the service team and supporting success https://t.co/yvmGyfTd4Q

[Nic Ward @ncwrd]

@Amy_Hupe Yes, this would be really helpful for our UCD team - we're migrating to the LocalGov Drupal CMS so a working knowledge of Github is becoming more valuable :-)