Hey @British_Airways, It's bn 70 days since my flight was delayed & I've bn trying tirelessly to get response on my expense claims. There's no way to reach out to inquire, which adds to the frustration. Pls, I implore you to address this issue urgently. #FlightDelays#NoResponse
Unbelievable!It's bn forever since I submitted my reimbursement request to @British_Airways n ur silence is louder than jet engine. The only thing taking off is my patience. Is ther a world record for longest customer neglect?Asking for a friend. #CustomerService#BritishAirways
@British_Airways Its been 5 months & there has been no response for my reimbursement claim. Fake promises of refund made at the airport that the expenses incurred due to flight delay will be refunded. Worst travel experience with @British_Airways Will never trust BA again
@British_Airways There is no means to reach out to you. Provide me a way that I can talk to you guys and get my issue resolved. You have no phone line to enquire on expense refund tickets
@British_Airways it's been 4 months now and still waiting for refund of my expenses due to your flight delay. You keep saying you are processing. Worst experience ever. #NoIntention
@British_Airways@British_Airways You have been posting same response everytime. No one has contacted me for my case. 4 months delay is unacceptable. Do you intend to payback or expect me to forget about it one day. #BApayBack
@British_Airways Hello @British_Airways ,
I have sent a private message by clicking on "Send us a private message". Even previously i have sent private message and there has been no response
That is a virtual assistant and it is not able to understand the details i put there.
Hey @British_Airways, It's bn 70 days since my flight was delayed & I've bn trying tirelessly to get response on my expense claims. There's no way to reach out to inquire, which adds to the frustration. Pls, I implore you to address this issue urgently. #FlightDelays#NoResponse
@British_Airways@British_Airways Its bn 12wks i hv made my claims & ther is no update on it. All u hv is a chatbot which has just one resposne everytime.
Do u just expect me to wait forever n one day forget about it? Worst experience ever traveling with @British_Airways . Totaly unprofessional
@British_Airways Yes, I have the claim reference number. But I have not got any response for the claim i have raised. Its been more than 2 months. Every time i talk to your help chat they ask me to wait without providing any information on when the claim will be processed.